From its first release in 2011, bluebee® cloud naturally featured embedded maps, an integrated GIS (Geographical Information System), allowing users to display and manage spatial data related to facilities, equipment and networks, incidents and work done, as well as workers.

The Siveco Shanghai Christmas Party was a success on December 16th, with Yunnanese food and drinks and… costumes! Our theme this year was something like “trades” or “occupations”, so we had security guard, teacher, doctor, cook, painter, tennis player, sexy maid, priest and nun, maintenance worker, guerrilla soldier, old Shanghai businessman, yakuza playboy and a few other less convincing ones…

After go-live, the CMMS project of Sita Waste Services in Taiwan, at the Renwu Waste-to-Energy plant , entered its Enhance Maintenance Support phase. As part of the support scope, Siveco’s Customer Service Manager Sunny Wang visited the customer onsite and conducted the first yearly system assessment on September 10, 2014.

Warmly welcome the new Siveco members, the cute babies of our colleagues, born in the year of the horse! With the four babies, we will have enough kids able to enjoy a real Christmas party for the Siveco families next year.

I hope you are doing well during this busy period. While I was in Seoul, South Korea, where Siveco sees growing activities in the infrastructure market (more on this in a future newsletter), my team launched the most aggressive part of the 10 Years Anniversary Roadshow, taking part in multiple events focused on sustainability, energy savings, eco-cities, etc.

Maybe you already contacted our support team and had the pleasure to be served by Mirley, Sophia, Sunny or more recently Peter, who joined the team few months ago. But how much do the readers of “Maintenance in China” know about the daily life of our Customer Support team?