Latest issues
5 solutions to mitigate the impact of staff turnover on your Smart O&M
Staff turnover is the number one cause of system usage problems for our clients. The 2022 Siveco China Customer Satisfaction Survey Report (April 2023) revealed that “staff turnover or management changes have a major impact on [system] usage and [customer] satisfaction (that can be mitigated by communication and training)”.
read moreVideo case study: O&M practice of bluebee® Smart Water solution in Hongcheng Environment
Siveco China provides Smart Water solutions for its water plants. The innovative project aims at implementing Smart & Paperless Solutions for Asset Management, Operation and Maintenance in compliance with the ISO 55000 standard.
read moreThe smarter, the better: lesson from the Customer Satisfaction Survey
According to our 2022 Customer Satisfaction Survey, the “Smarter” the O&M solution used, the better the results. Over 95% of the negative feedback on our services come from clients using old-style solutions. We encourage all clients to switch to Smart O&M solutions using latest technologies!
read moreCost savings with bluebee®
In this month’s reliability article, we take our readers through the benefits of using bluebee®.
read moreHow to make meter reading a true value-added process with your CMMS
Most industries rely on meter readings, at the very least to measure the consumption of electricity and water (utility meters) but also to follow-up production (cycles, running hours, quantity produced, and other operation meters).
read more2022 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2022 customer satisfaction survey, audited in March 2023 by Bureau Veritas.
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