5 solutions to mitigate the impact of staff turnover on your Smart O&M
Staff turnover is the number one cause of system usage problems for our clients. The 2022 Siveco China Customer Satisfaction Survey Report (April 2023) revealed that “staff turnover or management changes have a major impact on [system] usage and [customer] satisfaction (that can be mitigated by communication and training)”.
read moreThe smarter, the better: lesson from the Customer Satisfaction Survey
According to our 2022 Customer Satisfaction Survey, the “Smarter” the O&M solution used, the better the results. Over 95% of the negative feedback on our services come from clients using old-style solutions. We encourage all clients to switch to Smart O&M solutions using latest technologies!
read moreESG in Smart O&M
Far from being magically solved by technology, the ESG improvement plan relies on people, engineers, technicians, operators in the plant, managers to make decisions based on facts and figures. Digital initiatives in this field stubbornly focus on monitoring consumption because it is needed but also because it is relatively easy to achieve.
read moreThe Future of Operation & Maintenance
Media hype has led us to believe that technology would soon revolutionize maintenance. Dreams of flying robots, video game-like smart glasses, flashing digital twins, often hold the sad promise of getting rid of maintenance people altogether. The reality remains that the more automated, the more sophisticated the systems, the more demands are put on maintenance people and their skills. The problem is compounded when this glorious technology did not address actual needs.
read moreStandard Reports Library for Smart O&M solutions
This article features the Standard Reports Library of our Smart O&M solutions, an optional package which can be purchased and used immediately.
read moreDemo movie: practical use of BIM for O&M
How could the BIM model be made available to technicians when it is truly needed (for example to prepare complex work and ensure safe actions) and where it is needed (for example starting from work instructions displayed on a mobile device)? Since 2011, Siveco China has conducted R&D in its Shanghai bluebee® lab to address the emerging needs of BIM for O&M. In this 2-min video, we will show how to use a BIM model embedded in bluebee® X in practice for real O&M work.
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