From time to time, we come across customers who have read market surveys from very famous market analysts, usually American companies such as the Gartner Group, ARC Advisory Group and the likes.

Coswin 8i was released earlier this year by Siveco Group, a major update of Siveco’s historical product Coswin, a plant maintenance solution famed for its user-friendliness and flexibility.

This article compares Siveco (and the bluebee® facility management solution) to the various types of vendors active in the Chinese market. With the development of the Chinese property market, more and more local Property Management companies turn to information technology as a tool to improve service quality and to reduce cost. The selection of a software supplier often proves more challenging than expected, as different categories of vendors promote radically different approaches.

When we started this company in 2004, coming from an infrastructures and utilities background, we would not have imagined applying our know-how and technology to retail stores! After all, a retail store is technically much less complex than a plant, represents a much smaller investment and technical failure certainly has less impact…This article will simply look into recent stories featuring our experience with retailers and try to show their relevance to other industries, more particularly to industrial plants.

The specialists data preparation services for SAP PM (or other CMMS) provided by Siveco primarily target greenfield projects. In some cases, such services may also apply to existing plants. With a strong background in greenfield infrastructure and industrial projects, Siveco has developed a specific expertise working alongside investors, EPC companies and their equipment suppliers during the construction phase, ensuring smooth transfer of technical documentation from construction to operation.

An unusual topic for our monthly Reliability article: we will look into the results of our yearly customer satisfaction survey and the interesting findings it reveals. In early 2013 we have launched our ISO 9001 certification project, with the aim to get certified during 2014. New procedures were implemented during 2013 and internal audits are conducted on a regular basis (we now have 7 certified ISO 9001 internal auditors in the company, which is around 15% of our staff).