Today let us share news of our Siveco China people in the COVID-19 crisis! First, everyone is well and safe. When the crisis hit, most of our staff were enjoying their Chinese New Year vacations, most at home, some on travel. On January 26, Siveco launched its emergency action plan named “Safe Business, Safe Office”.

First of all, we hope all of you, your families, your team members are safe, in particular those living in the most impacted areas in and around Wuhan. At the beginning of Chinese New Year, the COVID-19 crisis hit us, spreading around China and now around the world.

In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.

The year of the Rat is coming! On behalf of the Siveco team, we let three lovely rats perform the lion dance for you, conveying our wishes for good health, happiness and prosperity in the new year! May you spend time with family and friends during the holidays and come back with a body full of energy, a heart full of joy, ready for a new year full of luck! Happy Year of the Rat!

On January 9, the Siveco China team celebrated the Epiphany, a French traditional festival. The legend of the Epiphany, also known as the Three Kings Festival, stemmed from a visit of the three Kings to the Baby Jesus. Our members shared the “galette des rois” (kings’ cake) at party.

In December, Siveco Customer Service Manager Sunny Wang and Business Development Manager Stanley Xu visited two Thailand customers Daramic Thailand and Essilor Optical Limited Thailand (EOLT) as part of the company’s customer care program. Siveco already has a strong presence in Southeast Asia, with clients in Brunei, Laos, Indonesia, Malaysia, Singapore, and of course Thailand, a priority for our regional development, with already four multisite customers in this beautiful country.