Siveco clients share experience at the firm’s 15th anniversary seminar
On November 21, Siveco hosted VIP clients at the prestigious Hellas House in Shanghai to celebrate the firm’s 15-year anniversary. Our key clients and selected partners were invited to attend this seminar featuring presentations by various customers, followed by a friendly dinner party by the pool.
Bruno Lhopiteau, Siveco China’s Managing Director delivered the opening address in Chinese, emphasizing the company’s long-term partnership approach and thanking all participants. Vice General Manager Paul Wang expanded on this topic with a speech on “Focusing on providing customers with Better Value-Added Services for Smart Asset Life Cycle Management for 15 years”, including in-depth analysis of the O&M market. Paul presented a few case studies of waste, water and new energy clients who could not attend the event.
This introduction was followed by customers’ presentations:
Chen Yi, Reliability Supervisor of Baosteel Gases gave insights on how this fast-growing industrial gas supplier built an efficient management platform from scratch using Smart O&M solutions and services from Siveco.
Shi Qibing, Deputy Director of Reliability of Yingde Gases, the largest industrial gas supplier in Asia Pacific, which recently merged with Baosteel Gases, explained how the Smart O&M system, helps improve operational safety and reliability, establishing a technical database and helping them towards informatization and standardization.
Siveco’s Business Development Director Fiona Yan introduced the company’s Belt & Road business and presented case studies of mostly power generation projects abroad, all conducted by the Siveco Shanghai team, in coordination with EPC companies or directly with overseas clients.
Partner Beijing LLVISION Technology, represented by International Business Head Li Wenjiang, used the example of Hong Kong Airport Authority’s ongoing bluebee® for smart glasses implementation to present the functionality and features of the smart glasses. LLVISION is an example of Value Added Partner of Siveco, providing complementary solutions and helping expand our market.
Xu Qiang, Deputy Director of Production Technology of Jiangsu Sino French Water detailed the development of the company’s asset management over the years, emphasizing the system’s user interface in the form of graphical diagrams and interactive reports, explaining how the mobile solution has now been incorporated and the system scope increased to new business areas.
Baosteel Packaging’s Zhang Ruifeng, Senior Engineer in Manufacturing, shared his practical insights of deploying the Maintenance 4.0 solution by Siveco. The presentation echoed well with Siveco manufacturing clients, showing how 4.0 technologies, large screens and mobile solutions for technicians, can be rapidly deployed in existing plants and achieve operational improvements.
Partner Zebra Technologies, represented by ISV Specialist Yan Liang, talked about their RFID and mobile device solutions for industrial clients. Devices were on display in the seminar room, running the bluebee® app. A live demo of Zebra’s fast RFID scanning technology was also conducted.
Kang Jin, Technical and Performance Manager at SUEZ NWS Recycling & Recovery, presented her company’s long history with Siveco – 15 years! – and experience implementing Smart O&M solutions to ensure world-class operating standards in a growing number of sites throughout Greater China.
The session was concluded by Siveco Customer Service Manager Sunny Wang, who gave an overview of the last yearly customer satisfaction survey results and warmly thank all the customers!
Ample time for networking and Q&A was provided throughout the afternoon, with coffee breaks and a photo session. The seminar was followed by a dinner party, the warm Shanghai winter weather allowing us to enjoy the outdoor barbecue by the pool in a pleasant atmosphere of friendship among trusted clients and partners.
We would like to thank all clients who attended for their trust, support and cooperative approach over the years. Special thanks to those clients who shared experience by presenting at the event!
The following day, November 22, an Open Class training took place at the Siveco Shanghai office. Open Class training sessions, limited to maximum 10 attendees, are organized on a regular basis for clients under Enhanced Maintenance Support contracts. The training, conducted by Billy Cai, Project Delivery, Sunny Wang, Customer Support and their team members, focused on “Closing the ISO 55000 loop: Why and how to use interactive reports for Smart O&M”. Open Classes provide exchange opportunities for users who otherwise seldom leave their plant. This last session proved again very fruitful, as attendees brought forward new ideas about using interactive reports.
Those experience-sharing seminar and the open class provided good opportunities to learn and share between clients from various industries and Siveco team members. Siveco will continue promoting such fruitful interactions and to further the development of Smart Technologies for the Operation & Maintenance of infrastructures and industrial plants!
