As part of its COVID-19 crisis plan, announced in February 2020, Siveco has increased its investment in the Chinese market. The company made the strategic decision to provide extra funding not only for R&D but also for marketing activities.

The Smart Maintenance Conference 2020 (SMC2020) was held in Shanghai on September 2-3, attracting a large numbers of industry professionals and experts to share their perspectives on developing trends and latest technologies. As the event, initially planned in February 2020, was postponed due to the COVID-19 crisis, many vendors and suppliers had chosen not to join or to reduce their participation. On the contrary, Siveco decided to prove its continuing commitment to China’s maintenance community with a particularly strong showing at this year’s...

From the beginning of 2020, the COVID-19 crisis has brought unprecedented challenges to our clients in China and all over the world. During the epidemic, the Siveco support team’s focus has been to care for the operation of each customer and their special needs. In this context of travel restrictions, on-site visits being impossible, the Siveco support team has already completed three annual assessment meetings through remote meetings in April.

As COVID-19 spread across the world, the supply of masks and other medical material has become a hot and sometimes highly controversial topic. Siveco joined a group of 7 French enterprises in Shanghai to purchase and donate FFP2 masks to selected nursing homes ran by non-for-profit organizations.The first batch of masks finally reached the first retirement home at the beginning of May and more are still on the way.

As COVID-19 hit the world just before Chinese New Year in January, Siveco China support services continued through the holidays to help ensure our customer’s normal operation. Our support engineers contacted every customer, enquiring as to their situation and providing technical help as needed. Particular attention was paid to clients managing essential infrastructures and to Key Accounts. In order to protect the health and safety of all involved, the support team decided to hold the next “Open Class” in the form of a webinar.

Today let us share news of our Siveco China people in the COVID-19 crisis! First, everyone is well and safe. When the crisis hit, most of our staff were enjoying their Chinese New Year vacations, most at home, some on travel. On January 26, Siveco launched its emergency action plan named “Safe Business, Safe Office”.