Customers going live
As our team is concentrating on customer projects during the busiest time of the year, this month’s Customer Story will be replaced by a brief illustrated overview of plants that recently went “live” with our Smart O&M solutions! Not all recent “live” projects are mentioned here, as we continue to rollout Coswin to more sites of industrial gas giants Baosteel Gases and Yingde Gas, water plants of Hongcheng Group, Zhongshan Water and Suez NWS, and many more.
read moreSiveco China Support team serving every customer attentively
Siveco provides structured maintenance support services to assist customers in continuously improving their performance, a service package known as Enhanced Maintenance Contract (EMS). On October 31, 2017, the Siveco support team visited Bostik Changshu for discussions with key staff from the company’s Changshu and Guangzhou chemical plants.
read moreDriving improvement with Siveco’s Enhanced Maintenance services
Siveco China has for many years already established a professional Customer Support Organization: putting customers as the center, providing efficient customer support focused on improving maintenance management, with high customer satisfaction results. As of today, around 450 sites are enjoying Siveco China’s Support services, under two formulas: Standard Support or Enhanced Maintenance Service.
read moreCustomers satisfaction fuels our business growth
Just after the Chinese New Year holiday, the Siveco management team went to Tianma Country Club in Sheshan for the 2-day yearly business review. The meeting was held in a large villa and consisted in presentations by department manager followed by fruitful discussions. One of the key topics we reviewed was the 2016 Customer Satisfaction Survey.
read moreWelcome to Maintenance 4.0: bluebee® in action at SCIP SITA Waste Services (video case study)
In January 2017, our team visited a long-time member of the Siveco family, our customer Suez Waste & Recycling waste incinerator in Shanghai Chemical Industry Park, to shoot a short movie about their daily operation process using bluebee®. The film demonstrates a highly condensed version of a working day featuring our customer’s best practices.
read moreSuez Nantong waste-to-energy plant optimizes maintenance and overhaul with Coswin 8i
In March 2014, Suez Environnement subsidiary SITA Waste Services established a joint venture with Shanghai Chemical Industry Park Investment Corporate (SCIP) and Nantong Economic Technology and Development Area Company (NETDA) for the construction and operation of a new hazardous waste plant in the Nantong Economic Technology and Development Area.
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