2020 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.
read moreOil storage achieves continuous maintenance improvement with Siveco
The Smart O&M project implemented by Siveco for Nangang petroleum storage has entered its fifth year of operation. Making full use of the maintenance management system put in place before startup, the maintenance team of Nangang terminal insists on the maintenance summary meeting at the end of each month and analyzes the work situation of the month by using the standard report defined by Siveco. Multiple data indicators, including: work order completion ratio, top five failure causes, and top five repair measures, etc. have become the main reference for reviewing the maintenance team work, and it has truly helped Nangang team to continuously improve maintenance...
read moreWelcome to the bluebee® club!
As the COVID-19 crisis has already lasted over 9 months, although there are signs of economic recovery in China, many companies have been severely impacted in particular SMEs. Maintenance improvement is becoming a priority again (our marketing hotline is receiving more calls than ever before) but expensive 4.0 budgets are getting cut. To meet the immediate needs of SME clients, Siveco has repackaged our proven solutions and services under the new “bluebee® club” concept.
read moreKeep strong!
You probably wonder, just as I do, where did the first half of 2020 go…? We have all been very busy fighting our battles, dealing with the challenges brought by COVID-19 and others. In previous newsletters we have shared some of our clients’ experience in the crisis, this month I just want to tell everyone to keep strong! And to all our faithful, trusted, customers: do not hesitate to let us know if we can help in any way!
read more2019 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.
read moreSmart O&M in Energy industry: interview of Siveco China’s COO by EventLinker
Ahead of the Future Energy &Tech Investment Forum at Spaces Sun House in Hong Kong, Siveco China COO Guillaume Gimonet was invited to interview with EventLinker, a professional tech and innovation event organizer, and shared his point of views on the importance of Smart O&M technologies in optimizing the management of modern high-tech utilities.
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