2023 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2023 customer satisfaction survey, audited in February 2024 by Bureau Veritas.
read more2022 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2022 customer satisfaction survey, audited in March 2023 by Bureau Veritas.
read moreGet results from Smart O&M: 2021 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2021 customer satisfaction survey, audited in March 2022 by Bureau Veritas.
read moreSmart O&M as a tool for continuous improvement at BEGSE
By defining the “Core Model”, Siveco China has established a comprehensive maintenance management system for BEGSE, including technical data management, HSE management, preventive work planning, spare parts management, procurement management and decision support.
read moreAvoiding pitfalls when implementing WCM / TPM in China
Companies trying to implement World Class Manufacturing (WCM) or Total Productive Maintenance (TPM) or Lean Manufacturing in China, usually as a part of a corporate roll-out, face specific challenges, which may differ from those observed in Japan or in the West.
read more2020 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.
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