2016 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2016 customer satisfaction survey, with very good results overall and interesting improvement ideas. The survey is conducted yearly as part of our ISO 9001 quality management system. All our customers have received a detailed survey report with improvement actions.
read moreWelcome to Maintenance 4.0: bluebee® in action at SCIP SITA Waste Services (video case study)
In January 2017, our team visited a long-time member of the Siveco family, our customer Suez Waste & Recycling waste incinerator in Shanghai Chemical Industry Park, to shoot a short movie about their daily operation process using bluebee®. The film demonstrates a highly condensed version of a working day featuring our customer’s best practices.
read moreStrong users interest in bluebee® new features
Siveco China’s 2016 Customer Satisfaction Survey included questions about customers’ interest in newly introduced features of bluebee®. In 2016, various usability enhancements of bluebee® were released making use of the latest technologies. In fact, all the features listed already existed by the time we launched the survey but may not be used by older customers yet. In this Tips & Tricks article, we will briefly review them.
read moreMaintenance 4.0 for a Sustainable China
We decided to publish the November 2016 issue on the theme of “Maintenance 4.0” in magazine format, with printed copies and pdf versions available to subscribers. In the era of the China Dream, there is now widespread awareness of safety, sustainability and their relation to maintenance. Maintenance as Risk Prevention.
read morebluebee® cloud: BIM and Facilities Management: why and how?
Building information modeling (BIM) is a process involving the generation and management of digital representations of physical and functional characteristics of a facility. The resulting building information models become shared knowledge resources to support decision-making about a facility from earliest conceptual stages, through design and construction, through its operational life and eventual demolition.
read morebluebee® cloud with Revit® integration
Maintenance 4.0 specialist Siveco has announced the release of its standard integration module bluebee® cloud for Revit®. The integration makes all BIM (Building Information Model) data in Autodesk Revit® format available to bluebee® cloud FM (Facility Management) users.
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