Functionality & benefits of bluebee®
This month’s tips & tricks gives a new functional overview and benefits of mobile maintenance solution bluebee®. bluebee® supports all onsite activities: receiving work orders from any back-office system, reporting work done, inspection results, meter readings and measurements. bluebee® also allows users to visualize trends and graphical reports.
read moreBig Data, in practice
I am pleased to write this editorial, at the end of a very busy first quarter 2017. I will keep it short, as our newsletter content is very dense this month. First of all, I would like to introduce our new website. We have totally updated and overhauled our main website, in line with our group standards
read moreCustomers satisfaction fuels our business growth
Just after the Chinese New Year holiday, the Siveco management team went to Tianma Country Club in Sheshan for the 2-day yearly business review. The meeting was held in a large villa and consisted in presentations by department manager followed by fruitful discussions. One of the key topics we reviewed was the 2016 Customer Satisfaction Survey.
read more2016 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2016 customer satisfaction survey, with very good results overall and interesting improvement ideas. The survey is conducted yearly as part of our ISO 9001 quality management system. All our customers have received a detailed survey report with improvement actions.
read moreWelcome to Maintenance 4.0: bluebee® in action at SCIP SITA Waste Services (video case study)
In January 2017, our team visited a long-time member of the Siveco family, our customer Suez Waste & Recycling waste incinerator in Shanghai Chemical Industry Park, to shoot a short movie about their daily operation process using bluebee®. The film demonstrates a highly condensed version of a working day featuring our customer’s best practices.
read moreStrong users interest in bluebee® new features
Siveco China’s 2016 Customer Satisfaction Survey included questions about customers’ interest in newly introduced features of bluebee®. In 2016, various usability enhancements of bluebee® were released making use of the latest technologies. In fact, all the features listed already existed by the time we launched the survey but may not be used by older customers yet. In this Tips & Tricks article, we will briefly review them.
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