Driving improvement with Siveco’s Enhanced Maintenance services
Siveco China has for many years already established a professional Customer Support Organization: putting customers as the center, providing efficient customer support focused on improving maintenance management, with high customer satisfaction results. As of today, around 450 sites are enjoying Siveco China’s Support services, under two formulas: Standard Support or Enhanced Maintenance Service.
read moreIoT integration for Maintenance 4.0
Long before the term IoT was coined, Siveco’s maintenance management systems were already making use of data from sensors, supervisions and control systems, to enable predictive maintenance and better management decisions. The technologies developed by Siveco have proven particularly agile to benefit from today’s IoT advances, increasingly connected machines and new cloud-based services. Today, the bluebee® lab, located in Shanghai, is at the forefront of IoT applications for Maintenance 4.0.
read more“Clear and transparent directions”
The term “Made in China” makes one think of increasing local competition. As far as our business is concerned, it more likely means potential partners. Moreover, I would say we welcome more competitors in this high-potential market… where we sometimes feel a bit lonely! At the same time, our local content is very high, which is one of our strengths: our Shanghai R&D center, dedicated to mobility and “4.0” solutions, was setup in 2008.
read moreFunctionality & benefits of bluebee®
This month’s tips & tricks gives a new functional overview and benefits of mobile maintenance solution bluebee®. bluebee® supports all onsite activities: receiving work orders from any back-office system, reporting work done, inspection results, meter readings and measurements. bluebee® also allows users to visualize trends and graphical reports.
read moreBig Data, in practice
I am pleased to write this editorial, at the end of a very busy first quarter 2017. I will keep it short, as our newsletter content is very dense this month. First of all, I would like to introduce our new website. We have totally updated and overhauled our main website, in line with our group standards
read moreCustomers satisfaction fuels our business growth
Just after the Chinese New Year holiday, the Siveco management team went to Tianma Country Club in Sheshan for the 2-day yearly business review. The meeting was held in a large villa and consisted in presentations by department manager followed by fruitful discussions. One of the key topics we reviewed was the 2016 Customer Satisfaction Survey.
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