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The smarter, the better: lesson from the Customer Satisfaction Survey

Posted on 2023-05-06

The smarter, the better: lesson from the Customer Satisfaction Survey

According to our 2022 Customer Satisfaction Survey, the “Smarter” the O&M solution used, the better the results. Over 95% of the negative feedback on our services come from clients using old-style solutions. We encourage all clients to switch to Smart O&M solutions using latest technologies!

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Cost savings with bluebee®

Posted on 2023-05-06

Cost savings with bluebee®

In this month’s reliability article, we take our readers through the benefits of using bluebee®.

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2022 Customer Satisfaction Survey Report

Posted on 2023-04-06

2022 Customer Satisfaction Survey Report

In this month’s newsletter, we are pleased to share the results of our 2022 customer satisfaction survey, audited in March 2023 by Bureau Veritas.

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ESG & decarbonization in operations: the digital gap

Posted on 2023-03-06

ESG & decarbonization in operations: the digital gap

ESG can have a lasting positive impact on the enterprise and its stakeholders. More than a business opportunity or a gimmick, digital technologies can help in the implementation of ESG.

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Integrating FMECA in your Maintenance System

Posted on 2022-11-30

Integrating FMECA in your Maintenance System

The FMECA is a tool used to systematically analyze potential component failures, their causes and effects and identify the resultant effects on operations so as to take the necessary preventive actions to improve the reliability of facilities, quality of outputs, safety of operations, etc.

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The Future of Operation & Maintenance

Posted on 2022-11-03

The Future of Operation & Maintenance

Media hype has led us to believe that technology would soon revolutionize maintenance. Dreams of flying robots, video game-like smart glasses, flashing digital twins, often hold the sad promise of getting rid of maintenance people altogether. The reality remains that the more automated, the more sophisticated the systems, the more demands are put on maintenance people and their skills. The problem is compounded when this glorious technology did not address actual needs.

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