An unusual topic for our monthly Reliability article: we will look into the results of our yearly customer satisfaction survey and the interesting findings it reveals. In early 2013 we have launched our ISO 9001 certification project, with the aim to get certified during 2014. New procedures were implemented during 2013 and internal audits are conducted on a regular basis (we now have 7 certified ISO 9001 internal auditors in the company, which is around 15% of our staff).

After we published a short 2013 recap in our January newsletter, some readers asked for more information about our new customers. This month’s Customer article will introduce our most interesting 2013 deals focused on discrete manufacturing and facility management (note that only projects started in 2013 are listed here). Projects in other the process industry segment will be featured next month.

Korean engineering and construction companies have recently won major contracts for the delivery of gas turbine power plants in Algeria, on the northern coast of Africa. Thanks to its very strong presence in Africa, Siveco is uniquely positioned to assist Asian engineering companies involved in such projects. EPCs often find themselves at a loss when it comes to delivering the turnkey CMMS required by the plant owner as part of the construction project, as the needs of overseas greenfield projects differ markedly from those of domestic...

This article is in a series of very short and practical Coswin Tips & Tricks, which Coswin users can start using right away. Since version 7.4, Coswin screen editor allows you to place a “non-standard” function directly into a screen as a button.

On January 20-24 2014, Siveco China’s Operation Director Guillaume Gimonet and Customer Support Manager Sissy Chen joined Siveco Group and Partners Event held at the group headquarters in Paris. During this annual seminar, Siveco representatives from the different countries get to know each other, share their experience and set the international strategy.

On February 11, Siveco China celebrated 50 years of diplomatic relations between China and France, the first major Western power to recognise the PRC in 1964. After a few words on De Gaulle’s independent foreign policy and its relevance to today’s world, we opened bottles of Champagne and shared the anniversary cake. The ceremony was concluded by a ceremonial kiss between a proud French patriot and an attractive CPC Member. Business as usual at Siveco China…