The specialists data preparation services for SAP PM (or other CMMS) provided by Siveco primarily target greenfield projects. In some cases, such services may also apply to existing plants. With a strong background in greenfield infrastructure and industrial projects, Siveco has developed a specific expertise working alongside investors, EPC companies and their equipment suppliers during the construction phase, ensuring smooth transfer of technical documentation from construction to operation.

Last month’s Customer Story introduced our most interesting 2013 deals focused on discrete manufacturing and facility management. This month we will features projects in the process industry segment, which includes Arkema Thiochemicals (Malaysia), Trolli (Guangzhou), Tianyu Oleochemical Company (Sichuan), Bukit Asam’s Banjarsari Power Plant (Indonesia), San-Dia Polymers (Nantong), Saint Gobain Pipelines (Xuzhou), SCIP Sino French Water Development (Shanghai), SCIP SITA Waste Services (Shanghai) and Ain Arnat Combined Cycle Power Plant...

In 2008, Siveco China launched its Value Added Partner Program, better known as “VAPP”. The program has since achieved some success but lessons have been learnt to improve its performance. In January 2014, the Siveco management team established new guidelines for partners, summarized in this article.

Did you know that you could set Coswin to disallow changes in comments already entered on a Work Order? Users can enter comments on Work Orders at different stages (including during execution on bluebee® mobiles). Once saved, comments can usually be modified. It is however possible to change the setting and forbid any change to existing comments.

This month was particularly eventful for the Siveco China team, with new projects starting in Korea and… Algeria! This demonstrates the global reach of our China operation and the recognized “world class” quality of our work! This also proves that we were serious when we launched our “Go West” strategy a few years ago! Well done Siveco team!

An unusual topic for our monthly Reliability article: we will look into the results of our yearly customer satisfaction survey and the interesting findings it reveals. In early 2013 we have launched our ISO 9001 certification project, with the aim to get certified during 2014. New procedures were implemented during 2013 and internal audits are conducted on a regular basis (we now have 7 certified ISO 9001 internal auditors in the company, which is around 15% of our staff).