In this project, the wastewater company adopted the latest technology of Siveco’s Smart O&M solutions including the mobile app for maintenance management. All technical data, work orders, work instructions and reports, etc. are stored in the back-office system. The system generates work tasks or work orders from predefined strategy, plans and frequencies. The work orders will be displayed on the user’s PC dashboard, according to the specified date, which is very intuitive.

In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.

On Jan 28, 2021, Siveco China team gathered at Millennium Hongqiao Hotel for annual dinner on the theme of “European Royalty” where the team’s talent was on full display for a night of fun! Siveco members dressed up in European Renaissance and Enlightenment period costumes and prepared great entertainment for all to enjoy. The party was organized by our admin team.

Welcome to the Year of the Ox! Our mascots, bluebee® girl and her lovely bluebee, put on ox costumes to celebrate this important festival and to share their happiness with us. We are happy to say goodbye to the year of the Rat, challenging yet fruitful, to salute the Ox! On behalf of the Siveco team, I wish you and yours a happy and bullish Year of the Ox! May this new year bring you and your families good health and safety first of all, as well as happiness and prosperity! Happy New Year!

On January 11, as a French tradition, Siveco China celebrated the Feast of the Epiphany. This festival stemmed from a visit of the three Kings to the Baby Jesus, so it is also known as the Three Kings Festival. Our team gathered to share the “galette des rois” (kings’ cake). There is a small figurine hidden in the cake, whoever finds it in the cake would be the crowned king for the whole year.

Christmas time has come again! In these uncertain times, we at Siveco remains more committed than ever to our customers and to the Chinese market. Last month, we held our 2020 customer conference in Kunshan. During the event, we officially released the new version of our bluebee® product suite, code-named bluebee® X. Our number of customers has increased, with now over 1,000 client sites. Our team has grown as well, in number and in age! That said, it is now time to take a little break and relax, for Christmas and the New Year.