Supporting customers with Open Class webinars
As COVID-19 hit the world just before Chinese New Year in January, Siveco China support services continued through the holidays to help ensure our customer’s normal operation. Our support engineers contacted every customer, enquiring as to their situation and providing technical help as needed. Particular attention was paid to clients managing essential infrastructures and to Key Accounts. In order to protect the health and safety of all involved, the support team decided to hold the next “Open Class” in the form of a webinar.
read moreFruitful September
After a quiet summer, September proved to be full of action for the Siveco team. We attended three major utilities events to share our experience implementing Smart O&M solutions in Chinese infrastructure projects. Around each of the events, we also arranged specific meetings with local clients.
read moreOpen Class on Coswin 8i administrator training
On September 7th, Siveco China organized a free Open Class training for customers under enhanced maintenance support contract. Since Open Classes have been launched, they have been widely praised by customers. This course proved very popular with a total of 13 representatives from 8 companies, including compatriots from Hong Kong and Macau.
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