2025 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2025 customer satisfaction survey (pending audit by Bureau Veritas in February 2026).The survey aims to foster continuous improvement through a win-win cooperation with our customers. We welcome and actively seek feedback on every aspect of our products and services.
read more2024 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2024 customer satisfaction survey, audited in February 2025 by Bureau Veritas.
read more2023 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2023 customer satisfaction survey, audited in February 2024 by Bureau Veritas.
read more2022 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2022 customer satisfaction survey, audited in March 2023 by Bureau Veritas.
read moreGet results from Smart O&M: 2021 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2021 customer satisfaction survey, audited in March 2022 by Bureau Veritas.
read more2020 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.
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