2025 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2025 customer satisfaction survey, audited in February 2026 by Bureau Veritas.The survey aims to foster continuous improvement through a win-win cooperation with our customers. We welcome and actively seek feedback on every aspect of our products and services.
read more2024 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2024 customer satisfaction survey, audited in February 2025 by Bureau Veritas.
read more2023 Customer Satisfaction Survey Report
In this article, we are pleased to share the results of our 2023 customer satisfaction survey, audited in February 2024 by Bureau Veritas.
read moreThe smarter, the better: lesson from the Customer Satisfaction Survey
According to our 2022 Customer Satisfaction Survey, the “Smarter” the O&M solution used, the better the results. Over 95% of the negative feedback on our services come from clients using old-style solutions. We encourage all clients to switch to Smart O&M solutions using latest technologies!
read more2022 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2022 customer satisfaction survey, audited in March 2023 by Bureau Veritas.
read moreGet results from Smart O&M: 2021 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2021 customer satisfaction survey, audited in March 2022 by Bureau Veritas.
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