Supporting customers with Open Class webinars
As COVID-19 hit the world just before Chinese New Year in January, Siveco China support services continued through the holidays to help ensure our customer’s normal operation. Our support engineers contacted every customer, enquiring as to their situation and providing technical help as needed. Particular attention was paid to clients managing essential infrastructures and to Key Accounts. In order to protect the health and safety of all involved, the support team decided to hold the next “Open Class” in the form of a webinar.
read moreCOSWIN: Archive & History
The history module is one of the richest resources of maintenance. It is from this module that you have all the elements to make improvements.
read moreCOSWIN: Reports & BI
This article features the often underutilized reporting and business intelligence capabilities of our CMMS COSWIN and the embedded Crystal Report / Business Object software, a market-standard tool for which support probably exists in your IT organization and can readily be obtained from the market – without having to rely on Siveco itself.
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