2016 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2016 customer satisfaction survey, with very good results overall and interesting improvement ideas. The survey is conducted yearly as part of our ISO 9001 quality management system. All our customers have received a detailed survey report with improvement actions.
read moreTraining on optimizing preventive maintenance plan with Coswin 8i
On November 25th, Siveco China organized a free training for customers under support contract. Operation Director Guillaume and Customer Service Manager Sunny Wang conducted the session. We were very pleased to welcome customers coming from various parts of China, including Guanghan, Nanchang, Changshu, Zhenzhou, Maanshan. A total of six companies attended.
read moreSuez Nantong waste-to-energy plant optimizes maintenance and overhaul with Coswin 8i
In March 2014, Suez Environnement subsidiary SITA Waste Services established a joint venture with Shanghai Chemical Industry Park Investment Corporate (SCIP) and Nantong Economic Technology and Development Area Company (NETDA) for the construction and operation of a new hazardous waste plant in the Nantong Economic Technology and Development Area.
read moreCoswin 8i customization tools in action
Customers operating in very specific industries may have requirements to record data that do not exist in a standard CMMS, due to their specific processes or government regulations, certifications and standards. In 99% of the cases, the requirements are not functional: they involve adding new data fields, creating new screens or changing existing screen layout.
read moreSiveco training on New Coswin 8i features
On July 29th, Siveco China organized a free training for customers under support contract. Customer Service Manager Sunny Wang conducted this session, which five companies attended. The morning class provided an overview of Coswin 8i’s architecture, improvements in user interface and equipment structures, enabling trainees to understand and quickly start using Coswin 8i.
read morePartner meetings with Siveco China in Tunisia
Our Managing Director Bruno was in Tunisia the third week of April for business development meetings with our African partners. The trip started with a visit to the scenic town of Sidi Bou Said for a seafood lunch with colleagues Adel Kalai and Claude Tombu, two of the key people behind the company’s development in Africa. On the way from Tunis to Sidi Bou Said, several Siveco client sites are visible, including power plants operated by the national power company STEG (Societe Tunisienne de l’Electricite et du Gaz).
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