2019 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.
read moreSmart O&M in Energy industry: interview of Siveco China’s COO by EventLinker
Ahead of the Future Energy &Tech Investment Forum at Spaces Sun House in Hong Kong, Siveco China COO Guillaume Gimonet was invited to interview with EventLinker, a professional tech and innovation event organizer, and shared his point of views on the importance of Smart O&M technologies in optimizing the management of modern high-tech utilities.
read moreWelcome to our 100th Smart O&M newsletter!
The newsletter started in 2010 on a simple idea. As the Siveco China team was growing, we were producing more and more information that had to be shared between us: customer stories, reliability or CMMS tips, dos and don’ts, professional viewpoints on industry news, new product features etc.
read moreImprovement from CMMS: what do best-in-class companies do
The last “Maintenance in China” survey, conducted in 2017 and covering over 450 companies, provides useful insights. We republish here a summary of the findings and expand on what best-in-class companies (those with the best performance according to their survey results) have done to obtain such results.
read moreBaosteel Packaging improves reliability with Maintenance 4.0 (video case study)
The film demonstrates how Siveco solutions support the implementation of the maintenance strategy defined by Baosteel Packaging, with comprehensive and standardized business processes at working level and at management level, based on Coswin 8i and bluebee®.
read morePrioritizing HSE in Smart 4.0 projects
The first quarter of 2019 has been exciting for us at Siveco. Although Q1 is normally the weakest quarter for business in the region (due to the Chinese New Year holidays) we have managed to sign a record number of Smart O&M contracts in our main target segments.
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