2020 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.
read more2019 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.
read moreAutumn harvest
The seeds that we planted years ago in the water, waste and energy fields have grown into larger fruit trees! As you will see in this month’s newsletter, many clients went live with our Smart O&M solutions in recent months!
read moreSuccessful CMMS projects with support from the bluehoney online course on maintenance management
Based on the experience of our founders in Asia, Siveco China was created in 2004 around the idea of combining maintenance consulting services and Smart O&M solutions, in order to ensure success, which is: tangible results from the project and continuous improvement in O&M. Indeed O&M staff often lack exposure to maintenance methodologies or have only a theoretical knowledge of them.
read moreOpen Class on Coswin 8i administrator training
On September 7th, Siveco China organized a free Open Class training for customers under enhanced maintenance support contract. Since Open Classes have been launched, they have been widely praised by customers. This course proved very popular with a total of 13 representatives from 8 companies, including compatriots from Hong Kong and Macau.
read more2017 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2017 customer satisfaction survey, with positive feedback overall and interesting trends. This year’s survey report coincides with Siveco upgrading its certification to ISO 9001:2015.
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