2020 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.
read moreSiveco clients share experience at the 2020 customer event in Kunshan
On November 13, Siveco hosted clients at the site of customer Smart Factory Kunshan (Jiangsu province) for its 2020 customer sharing event.
read moreRelease of bluebee® X the new generation Smart O&M platform
On November 13, 2020 Siveco, the pioneer of Smart O&M, officially released the new generation of its flagship bluebee® software suite, code-named bluebee® X, during its annual customers event in Kunshan, China.
read moreA flurry of activity aimed at promoting good asset management practices
As part of its COVID-19 crisis plan, announced in February 2020, Siveco has increased its investment in the Chinese market. The company made the strategic decision to provide extra funding not only for R&D but also for marketing activities.
read moreSummer reflections on O&M innovations in times of crisis
Welcome to our Summer 2020 newsletter! Our tradition is to keep it lazy and brief, knowing that our full newsletter will return in September. I will take this chance to reflect on the first half year from my holidays in Sichuan’s Qingcheng mountains. There is little doubt that 2020 is one of toughest years ever… Some companies froze in their tracks, but many others launched transformation plans to address their needs, both immediate (remote support for instance) and long-term (reduce costs, risks and create new revenue streams).
read moreKeep strong!
You probably wonder, just as I do, where did the first half of 2020 go…? We have all been very busy fighting our battles, dealing with the challenges brought by COVID-19 and others. In previous newsletters we have shared some of our clients’ experience in the crisis, this month I just want to tell everyone to keep strong! And to all our faithful, trusted, customers: do not hesitate to let us know if we can help in any way!
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