{"id":12696,"date":"2023-06-06T11:56:49","date_gmt":"2023-06-06T03:56:49","guid":{"rendered":"https:\/\/newsletter.bluebeecloud.com\/cn\/?p=12696"},"modified":"2023-06-08T15:08:59","modified_gmt":"2023-06-08T07:08:59","slug":"5-solutions-to-mitigate-the-impact-on-staff-turnover-on-your-smart-om","status":"publish","type":"post","link":"https:\/\/newsletter.bluebeecloud.com\/cn\/reliability\/5-solutions-to-mitigate-the-impact-on-staff-turnover-on-your-smart-om\/","title":{"rendered":"\u667a\u6167\u8fd0\u7ef4\uff1a\u4e94\u79cd\u964d\u4f4e\u5458\u5de5\u53d8\u52a8\u6240\u81f4\u98ce\u9669\u7684\u89e3\u51b3\u65b9\u6cd5"},"content":{"rendered":"<div style=\"text-align: justify;\"><strong>\u5458\u5de5\u53d8\u52a8\u662f\u5bfc\u81f4\u4ea7\u751f\u5ba2\u6237\u7cfb\u7edf\u4f7f\u7528\u95ee\u9898\u7684\u9996\u8981\u539f\u56e0<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u559c\u79d12022\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u62a5\u544a\uff082023\u5e74\u56db\u6708\u53d1\u5e03\uff09\u663e\u793a\u201c\u5458\u5de5\u6216\u7ba1\u7406\u5c42\u7684\u53d8\u52a8\u5bf9\u4f7f\u7528\u60c5\u51b5\u548c\u6ee1\u610f\u5ea6\u6709\u7740\u91cd\u5927\u5f71\u54cd\uff08\u53ef\u4ee5\u901a\u8fc7\u6c9f\u901a\u548c\u57f9\u8bad\u6765\u51cf\u5c11\u5f71\u54cd\uff09\u201d\u3002\u6b64\u6b21<a href=\"https:\/\/newsletter.bluebeecloud.com\/cn\/reliability\/2022-customer-satisfaction-survey-report\/\" target=\"_blank\">\u8c03\u67e5\u7ed3\u679c\u6458\u8981<\/a>\u5df2\u53d1\u5e03\u4e8e\u559c\u79d1\u7535\u5b50\u65b0\u95fb\u901a\u8baf\uff0c\u5168\u6587\u62a5\u544a\u5df2\u53d1\u9001\u81f3\u6240\u6709\u5ba2\u6237\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e8b\u5b9e\u4e0a\uff0c\u5bf9\u7ed3\u679c\u7684\u8be6\u7ec6\u5206\u6790\u8868\u660e\uff1a\u6240\u6709\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u4e2d\u7684\u201c\u975e\u5e38\u4e0d\u540c\u610f\u201d\u53cd\u9988\u6765\u81ea\u4e8e\u8fd1\u671f\u53d7\u5458\u5de5\u53d8\u52a8\u5f71\u54cd\u8f83\u5927\u7684\u516c\u53f8\u3002\u5728\u6b64\u60c5\u51b5\u4e0b\uff0c\u65e0\u8bba\u662f\u667a\u6167\u8fd0\u7ef4\u65b9\u6848\u7684\u76ee\u6807\u3001\u8fd8\u662f\u65e2\u5b9a\u7684\u4f7f\u7528\u6d41\u7a0b\uff0c\u751a\u81f3\u67d0\u4e9b\u60c5\u51b5\u4e0b\u7cfb\u7edf\u672c\u8eab\uff0c\u90fd\u5e38\u5e38\u88ab\u5ffd\u89c6\u3002\u8fd9\u4e00\u73b0\u8c61\u5728\u56fd\u5185\u5e76\u4e0d\u5c11\u89c1\uff0c\u5728\u81ea\u4e0a\u800c\u4e0b\u7684\u7ba1\u7406\u6587\u5316\u4e2d\uff0c\u4e0b\u7ea7\u7b49\u5f85\u7ba1\u7406\u6307\u4ee4\u7684\u60c5\u51b5\u4ecd\u7136\u5f88\u5e38\u89c1\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6b63\u5982\u62a5\u544a\u4e2d\u6240\u63d0\u53ca\u7684\uff0c\u201c\u4f5c\u4e3a\u559c\u79d1\u5021\u5bfc\u7684\u4ee5ISO 55000 \u9a71\u52a8\u7684\u7ba1\u7406\u65b9\u6cd5\u7684\u4e00\u90e8\u5206\uff0c\u7ba1\u7406\u5c42\u4e0e\u6700\u7ec8\u7528\u6237\u4e4b\u95f4\u3001\u6218\u7565\u76ee\u6807\u4e0e\u6267\u884c\u4e4b\u95f4\u7684\u4e00\u81f4\u6027\u81f3\u5173\u91cd\u8981\u3002\u201d<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6839\u636e\u6211\u4eec\u7684\u5efa\u8bae\u548c\u7ecf\u9a8c\uff0c\u4e00\u65e6\u5ba2\u6237\u7406\u89e3\u4e86\u8fd9\u4e00\u5173\u952e\u70b9\uff0c\u5c31\u53ef\u4ee5\u5f00\u5c55\u7b80\u5355\u4e14\u9ad8\u6027\u4ef7\u6bd4\u7684\u63aa\u65bd\u6765\u5c3d\u53ef\u80fd\u907f\u514d\u4e0a\u8ff0\u95ee\u9898\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6b64\u6587\u7684\u53d1\u5e03\u4e5f\u662f\u6ee1\u610f\u5ea6\u8c03\u67e5\u62a5\u544a\u4e2d\u6240\u5217\u51fa\u7684\u4e00\u9879\u6539\u8fdb\u884c\u52a8\uff0c\u8ba9\u5ba2\u6237\u4e86\u89e3\u5458\u5de5\u548c\u7ba1\u7406\u5c42\u66f4\u66ff\u5bf9\u667a\u6167\u8fd0\u7ef4\u89e3\u51b3\u65b9\u6848\u5e94\u7528\u7684\u5f71\u54cd\u4ee5\u53ca\u5982\u4f55\u51cf\u8f7b\u5f71\u54cd\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u559c\u79d1\u552e\u540e\u670d\u52a1\u56e2\u961f\u7684\u5206\u6790\u4e0e\u5e94\u5bf9\u5efa\u8bae<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e00\u5957\u8fd0\u7ef4\u7ba1\u7406\u7cfb\u7edf\u7684\u65e5\u5e38\u4f7f\u7528\u79bb\u4e0d\u5f00\u4eba\uff0c\u56e0\u6b64\u76f8\u5173\u4eba\u5458\u53d8\u52a8\u5bf9\u7cfb\u7edf\u7684\u4f7f\u7528\u6709\u7740\u4e0d\u540c\u6df1\u5ea6\u7684\u5f71\u54cd\u3002\u672c\u6587\u7531\u559c\u79d1\u552e\u540e\u670d\u52a1\u90e8\u95e8\u603b\u76d1\u738b\u79cb\u9896\u5973\u58eb\u64b0\u5199\uff0c\u57fa\u4e8e\u8fc7\u5f80\u548c\u5404\u5bb6\u5ba2\u6237\u5408\u4f5c\u7684\u7ecf\u9a8c\uff0c\u603b\u7ed3\u5206\u4eab\u5728\u7cfb\u7edf\u957f\u671f\u8fd0\u7ef4\u8fc7\u7a0b\u4e2d\u5404\u4e2a\u5c42\u7ea7\u4eba\u5458\u5bf9\u7cfb\u7edf\u7684\u5f71\u54cd\u4ee5\u53ca\u559c\u79d1\u5efa\u8bae\u7684\u5e94\u5bf9\u65b9\u6848\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e00\u822c\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u5f88\u5c11\u76f4\u63a5\u4f7f\u7528\u7cfb\u7edf\uff0c\u4f46\u662f\u4ed6\u4eec\u4f1a\u6536\u5230\u6765\u81ea\u4e8e\u7cfb\u7edf\u7684\u5404\u79cd\u5206\u6790\u62a5\u8868\uff0c\u5e2e\u52a9\u4ed6\u4eec\u4e86\u89e3\u73b0\u573a\u7684\u8bbe\u5907\u8fd0\u7ef4\u60c5\u51b5\uff0c\u5e76\u57fa\u4e8e\u62a5\u8868\u8ffd\u8e2a\u548c\u5206\u6790\uff0c\u7136\u540e\u7ed9\u51fa\u7ba1\u7406\u5efa\u8bae\u3002\u6240\u4ee5\u5982\u679c\u53d1\u751f\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u66f4\u66ff\uff0c\u65b0\u5165\u804c\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u6ca1\u6709\u53ca\u65f6\u4e86\u89e3\u5230\u516c\u53f8\u6709\u8fd9\u5957\u7cfb\u7edf\u5e76\u83b7\u5f97\u76f8\u5173\u62a5\u8868\uff0c\u53ef\u80fd\u4f1a\u5bfc\u81f4\u7ba1\u7406\u4e0a\u51b3\u7b56\u4f9d\u636e\u7f3a\u5931\u3002\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u5bf9\u7cfb\u7edf\u7684\u5173\u6ce8\u5ea6\uff0c\u5728\u5f88\u5927\u7a0b\u5ea6\u4e0a\u5f71\u54cd\u4e86\u7cfb\u7edf\u4f7f\u7528\u6548\u679c\u3002\u5e76\u4e14\uff0c\u65b0\u7684\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u53ef\u80fd\u4f1a\u6709\u65b0\u7684\u7ba1\u7406\u76ee\u6807\u7684\u4fa7\u91cd\u70b9\uff0c\u9700\u8981\u5728\u7cfb\u7edf\u5c42\u9762\u8fdb\u884c\u6539\u5584\u66f4\u65b0\uff0c\u5982\u679c\u6ca1\u6709\u548c\u7cfb\u7edf\u4f9b\u5e94\u5546\u53ca\u65f6\u6c9f\u901a\uff0c\u5219\u4f1a\u4ea7\u751f\u7cfb\u7edf\u548c\u7ba1\u7406\u9700\u6c42\u4e0d\u5339\u914d\u7684\u8bef\u89e3\u3002\u6240\u4ee5\u5f53\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u53d8\u66f4\u65f6\uff0c\u5efa\u8bae\u53ca\u65f6\u83b7\u53d6\u9879\u76ee\u6838\u5fc3\u6587\u6863\u5e76\u548c\u559c\u79d1\u6c9f\u901a\uff0c\u4ee5\u4fdd\u8bc1\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u53ca\u65f6\u5f97\u5230\u54cd\u5e94\u548c\u6539\u5584\u3002<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 545px; height: 221px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 01.png\" alt=\"\" width=\"540\" height=\"221\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u8fd9\u91cc\u6240\u8bf4\u7684\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458\u4e3b\u8981\u662f\u6307\u7ef4\u4fee\u7ecf\u7406\u3001\u7ef4\u4fee\u4e3b\u7ba1\u3001\u5de5\u7a0b\u90e8\u7ecf\u7406\u6216\u8005\u8bbe\u5907\u4e3b\u7ba1\u7b49\u7b49\u3002\u8fd0\u7ef4\u7ba1\u7406\u7cfb\u7edf\u662f\u4ed6\u4eec\u65e5\u5e38\u5de5\u4f5c\u4e2d\u6700\u4e3b\u8981\u7684\u7ba1\u7406\u5de5\u5177\u3002\u4ed6\u4eec\u9700\u8981\u719f\u7ec3\u638c\u63e1\u4f7f\u7528\u7cfb\u7edf\uff0c\u540c\u65f6\u4f7f\u7cfb\u7edf\u66f4\u7b26\u5408\u4ed6\u4eec\u7684\u7ba1\u7406\u9700\u6c42\u3002\u6240\u4ee5\u5bf9\u4e8e\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458\u53d8\u52a8\u7684\u5e94\u5bf9\uff0c\u559c\u79d1\u5efa\u8bae\u5982\u4e0b\uff1a<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">\n<ul>\n<li>\u83b7\u5f971-2\u5929\u7684\u7cfb\u7edf\u57f9\u8bad\uff0c\u4e86\u89e3\u7cfb\u7edf\u80fd\u505a\u4ec0\u4e48\uff0c\u80fd\u83b7\u53d6\u54ea\u4e9b\u62a5\u8868\uff0c\u5373\u6708\u5ea6\u6c47\u62a5\u9700\u8981\u7684\u6570\u636e\uff1b<\/li>\n<li>\u83b7\u53d6\u9879\u76ee\u4ea4\u4ed8\u7684\u6838\u5fc3\u6587\u6863\uff0c\u4e86\u89e3\u7cfb\u7edf\u4e4b\u524d\u8bbe\u8ba1\u7684\u903b\u8f91\u4ee5\u53ca\u5de5\u4f5c\u6d41\u7a0b\uff1b<\/li>\n<li>\u4f7f\u7528\u4e00\u6bb5\u65f6\u95f4\u540e\uff0c\u548c\u559c\u79d1\u6c9f\u901a\u73b0\u884c\u7ba1\u7406\u9700\u6c42\u5e76\u8fdb\u884c\u5fc5\u8981\u7684\u7cfb\u7edf\u8c03\u6574\u3002<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u7cfb\u7edf\u7ba1\u7406\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u7cfb\u7edf\u7ba1\u7406\u5458\u662f\u7cfb\u7edf\u6700\u4e3b\u8981\u7684\u7528\u6237\uff0c\u4e5f\u662f\u548c\u559c\u79d1\u6c9f\u901a\u7684\u91cd\u8981\u6865\u6881\u3002\u7cfb\u7edf\u7ba1\u7406\u5458\u5bf9\u7cfb\u7edf\u7684\u719f\u7ec3\u7a0b\u5ea6\u4e00\u5b9a\u7a0b\u5ea6\u5f71\u54cd\u7cfb\u7edf\u7684\u4f7f\u7528\u6548\u679c\u548c\u5176\u4ed6\u7528\u6237\u4f7f\u7528\u79ef\u6781\u6027\u3002\u6240\u4ee5\u7cfb\u7edf\u7ba1\u7406\u5458\u53d8\u5316\u540e\uff0c\u6211\u4eec\u5efa\u8bae\u6700\u4e3b\u8981\u662f\u4ece\u559c\u79d1\u83b7\u53d6\u4e00\u4e2a4\u5929\u5de6\u53f3\u7684\u7cfb\u7edf\u7ba1\u7406\u5458\u57f9\u8bad\uff0c\u5168\u9762\u4e86\u89e3\u7cfb\u7edf\u5305\u62ec\u4e3b\u6570\u636e\u5982\u4f55\u589e\u51cf\u66f4\u65b0\uff0c\u5404\u4e2a\u4e1a\u52a1\u5355\u636e\u6a21\u5757\u5982\u4f55\u4f7f\u7528\uff0c\u600e\u4e48\u505a\u7528\u6237\u7ba1\u7406\u4ee5\u53ca\u7528\u6237\u7ec4\u6743\u9650\u7ba1\u7406\uff0c\u5e76\u77e5\u9053\u5982\u4f55\u8c03\u6574\u7cfb\u7edf\u914d\u7f6e\u3002\u5f53\u7136\uff0c\u5728\u9879\u76ee\u4ea4\u4ed8\u9636\u6bb5\u7cfb\u7edf\u4e5f\u6709\u4ea4\u4ed8\u7528\u6237\u624b\u518c\uff0c\u7cfb\u7edf\u6709\u5e2e\u52a9\u6587\u6863\uff0c\u559c\u79d1\u4e5f\u6709\u4e00\u4e9b\u5e38\u89c1\u95ee\u9898\u7684\u5728\u7ebf\u89c6\u9891\u548c\u8fc7\u5f80\u516c\u5f00\u8bfe\u56de\u653e\uff0c\u7cfb\u7edf\u7ba1\u7406\u5458\u53ef\u4ee5\u5229\u7528\u8fd9\u4e9b\u8d44\u6599\u8fdb\u884c\u81ea\u5b66\uff0c\u53ea\u662f\u6548\u7387\u53ef\u80fd\u4f1a\u4f4e\u4e00\u4e9b\u3002\u56e0\u4e3a\u4e00\u822c\u7528\u6237\u5728\u4f7f\u7528\u8fc7\u7a0b\u4e2d\u662f\u4f1a\u5148\u53cd\u9988\u7ed9\u7cfb\u7edf\u7ba1\u7406\u5458\uff0c\u6240\u4ee5\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u77e5\u8bc6\u50a8\u5907\u5173\u7cfb\u5230\u7528\u6237\u95ee\u9898\u80fd\u5426\u5f97\u5230\u53ca\u65f6\u54cd\u5e94\u3002\u957f\u671f\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u7f3a\u5931\u53ef\u80fd\u4f1a\u5bfc\u81f4\u7cfb\u7edf\u4f7f\u7528\u5f31\u5316\uff0c\u4ee5\u53ca\u95ee\u9898\u65e0\u6cd5\u5f97\u5230\u53ca\u65f6\u89e3\u51b3\u7684\u5404\u79cd\u60c5\u51b5\u3002\u7cfb\u7edf\u7ba1\u7406\u5458\u57f9\u8bad\u7684\u7f3a\u5931\u4f1a\u5f71\u54cd\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u5de5\u4f5c\u6548\u7387\uff0c\u4ee5\u53ca\u7528\u6237\u7684\u7cfb\u7edf\u4f7f\u7528\u4f53\u9a8c\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u5176\u4ed6\u4e3b\u8981\u7528\u6237<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u5728\u7cfb\u7edf\u4f7f\u7528\u8fc7\u7a0b\u4e2d\u8fd8\u4f1a\u6709\u5176\u4ed6\u4e00\u4e9b\u7528\u6237\uff0c\u6bd4\u5982\u751f\u4ea7\u8fd0\u8425\u9700\u8981\u901a\u8fc7\u7cfb\u7edf\u5bf9\u8bbe\u5907\u6545\u969c\u505a\u62a5\u4fee\u3002\u5982\u679c\u4eba\u5458\u53d8\u5316\u540e\u6ca1\u6709\u5f97\u5230\u53ca\u65f6\u7684\u8ddf\u8fdb\uff0c\u4f1a\u5f71\u54cd\u6807\u51c6\u5de5\u4f5c\u6d41\u7a0b\u7684\u6267\u884c\uff0c\u4ee5\u53ca\u6545\u969c\u53cd\u9988\u4e0d\u53ca\u65f6\u4e0d\u89c4\u8303\u7b49\u60c5\u51b5\uff1b\u5de5\u7a0b\u5e08\u79bb\u804c\u540e\uff0c\u65b0\u7684\u5de5\u7a0b\u5e08\u5982\u679c\u5f97\u4e0d\u5230\u53ca\u65f6\u7684\u57f9\u8bad\uff0c\u6216\u8005\u83b7\u53d6\u5230\u7cfb\u7edf\u4f7f\u7528\u6280\u5de7\u7684\u5206\u4eab\uff0c\u4f1a\u5f71\u54cd\u5de5\u5355\u4fe1\u606f\u53cd\u9988\u7684\u8d28\u91cf\uff0c\u4ee5\u53ca\u5b9a\u671f\u4fdd\u517b\u5de5\u5355\u7684\u66f4\u65b0\uff0c\u8fdb\u800c\u5f71\u54cd\u62a5\u8868\u5206\u6790\u7684\u51c6\u786e\u6027\uff1b\u6280\u672f\u5458\u79bb\u804c\u540e\uff0c\u65b0\u7684\u6280\u672f\u5458\u5982\u679c\u5f97\u4e0d\u5230\u53ca\u65f6\u7684\u57f9\u8bad\uff0c\u4f1a\u5bfc\u81f4\u5de5\u5355\u586b\u5199\u6548\u7387\u4f4e\u4e0b\u3001\u4e0d\u89c4\u8303\u4e0d\u5b8c\u6574\u7b49\uff0c\u8fdb\u800c\u5f71\u54cd\u5de5\u7a0b\u5e08\u7684\u5de5\u4f5c\u91cf\u548c\u6570\u636e\u5206\u6790\u7684\u51c6\u786e\u6027\u3002\u8fd9\u7c7b\u7528\u6237\u7684\u57f9\u8bad\u53ef\u4ee5\u7531\u7cfb\u7edf\u7ba1\u7406\u5458\u63d0\u4f9b\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u603b\u4e4b\uff0c\u4e0d\u7ba1\u54ea\u4e2a\u5c42\u9762\u7684\u4eba\u5458\u79bb\u804c\uff0c\u9996\u5148\u90fd\u5efa\u8bae\u5148\u544a\u77e5\u559c\u79d1\u83b7\u53d6\u5fc5\u8981\u7684\u4fe1\u606f\uff0c\u7136\u540e\u6839\u636e\u89d2\u8272\u4e0d\u540c\u5224\u5b9a\u662f\u5426\u9700\u8981\u91c7\u8d2d\u5b9a\u5236\u5316\u7684\u57f9\u8bad\uff0c\u5982\u679c\u662f\u7ba1\u7406\u4eba\u5458\u7684\u79bb\u804c\uff0c\u5728\u65b0\u7684\u7ba1\u7406\u4eba\u5458\u719f\u6089\u7cfb\u7edf\u4e4b\u540e\u53ef\u80fd\u4f1a\u9700\u8981\u5f00\u5c55\u4e00\u4e2a\u6539\u5584\u9879\u76ee\u4ee5\u6ee1\u8db3\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u3002<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 329px; height: 285px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 02.jpg\" alt=\"\" width=\"324\" height=\"280\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u603b\u7ed3\uff1a\u4e94\u79cd\u6709\u6548\u964d\u4f4e\u4eba\u5458\u6d41\u52a8\u98ce\u9669\u7684\u89e3\u51b3\u65b9\u6848<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>1. \u7ef4\u62a4\u548c\u4f7f\u7528\u201c\u6838\u5fc3\u6a21\u5f0f\u201d<br \/>\n<\/strong>\u5b9a\u4e49\u76ee\u6807\u3001\u539f\u5219\u548c\u7cfb\u7edf\u7528\u6cd5\u7684\u6838\u5fc3\u6a21\u578b\u6587\u6863\uff0c\u5728\u521d\u59cb\u9879\u76ee\u671f\u95f4\u4f5c\u4e3a\u7ba1\u7406\u5de5\u5177\u88ab\u521b\u5efa\u3002\u786e\u4fdd\u6587\u6863\u66f4\u65b0\u72b6\u6001\u662f\u6301\u7eed\u6027\u6539\u8fdb\u7684\u4e00\u90e8\u5206\uff0c\u56e0\u6b64\u9700\u8981\u6839\u636e\u9700\u6c42\u6765\u53c2\u8003\u201c\u6838\u5fc3\u6a21\u5f0f\u201d\uff0c\u5206\u4eab\u5173\u4e8e\u7cfb\u7edf\u7684\u4fe1\u606f\uff0c\u5e76\u53ca\u65f6\u544a\u77e5\u65b0\u7684\u7ba1\u7406\u8005\u53c2\u4e0e\u7cfb\u7edf\u7ba1\u7406\u3002\u66f4\u666e\u904d\u5730\u6765\u8bf4\uff0c\u548c\u7ef4\u62a4\u8bbe\u5907\u6587\u4ef6\u548c\u56fe\u7eb8\u4e00\u6837\uff0c\u6240\u6709\u7684\u9879\u76ee\u548c\u7cfb\u7edf\u6587\u6863\u4e5f\u5e94\u88ab\u8c28\u614e\u4fdd\u7559\u3002\u9700\u8981\u6ce8\u610f\u7684\u662f\uff0c\u5982\u679c\u6587\u6863\u5df2\u7ecf\u4e22\u5931\u6216\u65e0\u6cd5\u627e\u5230\uff0c\u8bf7\u8054\u7cfb\u559c\u79d1\u552e\u540e\u56e2\u961f\uff1a\u4f5c\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u4e00\u90e8\u5206\uff0c\u6211\u4eec\u4e5f\u5bf9\u9879\u76ee\u4e2d\u751f\u6210\u7684\u6240\u6709\u6587\u6863\u7684\u8fdb\u884c\u7ef4\u62a4\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>2. \u4fdd\u8bc1\u65b0\u5458\u5de5\u80fd\u591f\u5728\u5185\u90e8\u6216\u559c\u79d1\u7684\u5e2e\u52a9\u4e0b\u5f00\u5c55\u57f9\u8bad<\/strong><br \/>\n\u53ef\u80fd\u6709\u4e00\u4e9b\u4eba\u4e8b\u90e8\u5e76\u672a\u610f\u8bc6\u5230\u8fd0\u7ef4\u7cfb\u7edf\u7684\u9700\u6c42\u548c\u5b58\u5728\uff0c\u90e8\u5206\u4eba\u5458\u4e0d\u80fd\u6df1\u5165\u7406\u89e3\u57f9\u8bad\u9884\u7b97\u7684\u610f\u4e49\u65e8\u5728\u5e2e\u52a9\u65b0\u5458\u5de5\u719f\u6089\u7ba1\u7406\u578b\u5de5\u5177\u548c\u4e3a\u8001\u5458\u5de5\u63d0\u4f9b\u65b0\u77e5\u8bc6\u7684\u57f9\u8bad\u3002\u57fa\u4e8e\u8be5\u76ee\u7684\uff0c\u559c\u79d1\u5236\u5b9a\u4e86\u4e0d\u540c\u5c42\u7ea7\u7684\u57f9\u8bad\u9879\u76ee\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>3. \u5f53\u51fa\u73b0\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u6216\u7ec4\u7ec7\u7ed3\u6784\u6539\u53d8\u65f6\u53ca\u65f6\u8054\u7cfb\u559c\u79d1<\/strong><br \/>\n\u6211\u4eec\u7684\u552e\u540e\u7535\u8bdd\u4e0d\u4ec5\u9650\u4e8e\u5904\u7406IT\u95ee\u9898\uff0c\u5bf9\u7b7e\u8ba2\u201c\u52a0\u5f3a\u7248\u552e\u540e\u6280\u672f\u652f\u6301\u201d\u5408\u540c\u7684\u5ba2\u6237\uff0c\u559c\u79d1\u5c06\u79ef\u6781\u4e86\u89e3\u5176\u65b0\u9700\u6c42\u3002\u8fd9\u4e5f\u5305\u542b\u4e8e\u516c\u53f8\u6240\u8d2d\u4e70\u7684\u670d\u52a1\u4e2d\u3002\u9700\u8981\u6ce8\u610f\u7684\u662f\u5f53\u7ba1\u7406\u5c42\u53d1\u751f\u53d8\u52a8\uff0c\u539f\u5148\u552e\u540e\u6280\u672f\u652f\u6301\u7684\u5408\u540c\u8303\u56f4\u53ef\u80fd\u88ab\u9057\u5fd8\uff0c\u4f46\u5177\u4f53\u5185\u5bb9\u6709\u636e\u53ef\u67e5\u3002\u671f\u5f85\u4e0e\u60a8\u7684\u53cb\u597d\u5408\u4f5c\uff01\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>4. \u7279\u522b\u5173\u6ce8\u201c\u7cfb\u7edf\u7ba1\u7406\u5458\u201d\u7684\u4f5c\u7528<\/strong><br \/>\n\u5982\u4e0a\u6240\u8ff0\uff0c\u7cfb\u7edf\u7ba1\u7406\u5458\u5728\u627f\u62c5\u4e0a\u8ff0\u884c\u52a8\u4e2d\u7684\u4f5c\u7528\u975e\u5e38\u91cd\u8981\uff0c\u56e0\u6b64\u5bf9\u5176\u8fdb\u884c\u76f8\u5173\u7684\u57f9\u8bad\u662f\u5fc5\u987b\u7684\u3002\u5bf9\u8be5\u5c97\u4f4d\u7684\u5de5\u4f5c\u63cf\u8ff0\u3001\u57f9\u8bad\u8ba1\u5212\uff0c\u9700\u8981\u5305\u542b\u548c\u667a\u6167\u8fd0\u7ef4\u65b9\u6848\u76f8\u5173\u7684\u4fe1\u606f\uff0c\u7531\u6b64\u7ba1\u7406\u5c42\u5305\u62ec\u4eba\u4e8b\u90e8\u95e8\u90fd\u80fd\u5bf9\u6539\u5c97\u4f4d\u8fdb\u884c\u5408\u7406\u7684\u7ba1\u7406\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>5. \u4e00\u77f3\u4e8c\u9e1f\uff1a\u5b9e\u73b0\u9ad8\u5ea6\u53ef\u89c6\u5316\u7684\u667a\u6167\u8fd0\u7ef4\u65b9\u6848<\/strong><br \/>\n\u5728\u6b64\uff0c\u6211\u4eec\u63a8\u8350\u4f7f\u7528\u5927\u5c4f\u5c55\u793a\u62a5\u8868\u3001\u4e8c\u7ef4\u7801\u6807\u7b7e\u548c\u79fb\u52a8\u7aef\u5e94\u7528\u3002\u4ece\u800c\u4f7f\u5f97\u65b0\u7ba1\u7406\u8005\u4e0a\u4efb\u65f6\uff0c\u7cfb\u7edf\u7684\u4ef7\u503c\u4e0d\u6613\u88ab\u5ffd\u89c6\uff0c\u8fd9\u5373\u4f7f\u5bf9\u4e8e\u72b9\u8c6b\u7684\u56e2\u961f\u6210\u5458\u4e5f\u540c\u6837\u9002\u7528\u3002\u7cfb\u7edf\u5bf9\u6240\u6709\u4eba\u90fd\u4e00\u76ee\u4e86\u7136\uff0c\u4efb\u4f55\u65b0\u7684\u7ba1\u7406\u5458\u7528\u6237\u90fd\u80fd\u770b\u5230\u7cfb\u7edf\u7684\u4f7f\u7528\uff0c\u5e76\u76f4\u63a5\u4e0e\u79fb\u52a8\u7aef\u7528\u6237\u4ea4\u6d41\u548c\u8be2\u95ee\u5de5\u4f5c\u60c5\u51b5\u3002\u6b63\u5982<a href=\"https:\/\/newsletter.bluebeecloud.com\/cn\/reliability\/the-smarter-the-better-lesson-from-the-customer-satisfaction-survey\/\" target=\"_blank\">\u6b64\u524d\u53d1\u5e03\u7684\u6587\u7ae0<\/a>\u6240\u8ff0\uff0c\u8fd9\u4e5f\u662f\u201c\u667a\u6167\u8fd0\u7ef4\u201d\u9879\u76ee\u66f4\u4e3a\u6210\u529f\u7684\u539f\u56e0\u4e4b\u4e00\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 545px; height: 111px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 03.jpg\" alt=\"\" width=\"540\" height=\"111\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u5982\u6709\u9700\u6c42\uff0c\u656c\u8bf7\u8054\u7cfb\u6211\u4eec\u7684\u552e\u540e\u670d\u52a1\u56e2\u961f\uff0c\u8ba8\u8bba\u5177\u4f53\u7684\u65b9\u6848\u5185\u5bb9\u4e0e\u5b9e\u65bd\uff01<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<div style=\"text-align: justify;\"><strong>\u5458\u5de5\u53d8\u52a8\u662f\u5bfc\u81f4\u4ea7\u751f\u5ba2\u6237\u7cfb\u7edf\u4f7f\u7528\u95ee\u9898\u7684\u9996\u8981\u539f\u56e0<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u559c\u79d12022\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u62a5\u544a\uff082023\u5e74\u56db\u6708\u53d1\u5e03\uff09\u663e\u793a\u201c\u5458\u5de5\u6216\u7ba1\u7406\u5c42\u7684\u53d8\u52a8\u5bf9\u4f7f\u7528\u60c5\u51b5\u548c\u6ee1\u610f\u5ea6\u6709\u7740\u91cd\u5927\u5f71\u54cd\uff08\u53ef\u4ee5\u901a\u8fc7\u6c9f\u901a\u548c\u57f9\u8bad\u6765\u51cf\u5c11\u5f71\u54cd\uff09\u201d\u3002\u6b64\u6b21<a href=\"https:\/\/newsletter.bluebeecloud.com\/cn\/reliability\/2022-customer-satisfaction-survey-report\/\" target=\"_blank\">\u8c03\u67e5\u7ed3\u679c\u6458\u8981<\/a>\u5df2\u53d1\u5e03\u4e8e\u559c\u79d1\u7535\u5b50\u65b0\u95fb\u901a\u8baf\uff0c\u5168\u6587\u62a5\u544a\u5df2\u53d1\u9001\u81f3\u6240\u6709\u5ba2\u6237\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e8b\u5b9e\u4e0a\uff0c\u5bf9\u7ed3\u679c\u7684\u8be6\u7ec6\u5206\u6790\u8868\u660e\uff1a\u6240\u6709\u5ba2\u6237\u6ee1\u610f\u5ea6\u8c03\u67e5\u4e2d\u7684\u201c\u975e\u5e38\u4e0d\u540c\u610f\u201d\u53cd\u9988\u6765\u81ea\u4e8e\u8fd1\u671f\u53d7\u5458\u5de5\u53d8\u52a8\u5f71\u54cd\u8f83\u5927\u7684\u516c\u53f8\u3002\u5728\u6b64\u60c5\u51b5\u4e0b\uff0c\u65e0\u8bba\u662f\u667a\u6167\u8fd0\u7ef4\u65b9\u6848\u7684\u76ee\u6807\u3001\u8fd8\u662f\u65e2\u5b9a\u7684\u4f7f\u7528\u6d41\u7a0b\uff0c\u751a\u81f3\u67d0\u4e9b\u60c5\u51b5\u4e0b\u7cfb\u7edf\u672c\u8eab\uff0c\u90fd\u5e38\u5e38\u88ab\u5ffd\u89c6\u3002\u8fd9\u4e00\u73b0\u8c61\u5728\u56fd\u5185\u5e76\u4e0d\u5c11\u89c1\uff0c\u5728\u81ea\u4e0a\u800c\u4e0b\u7684\u7ba1\u7406\u6587\u5316\u4e2d\uff0c\u4e0b\u7ea7\u7b49\u5f85\u7ba1\u7406\u6307\u4ee4\u7684\u60c5\u51b5\u4ecd\u7136\u5f88\u5e38\u89c1\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6b63\u5982\u62a5\u544a\u4e2d\u6240\u63d0\u53ca\u7684\uff0c\u201c\u4f5c\u4e3a\u559c\u79d1\u5021\u5bfc\u7684\u4ee5ISO 55000 \u9a71\u52a8\u7684\u7ba1\u7406\u65b9\u6cd5\u7684\u4e00\u90e8\u5206\uff0c\u7ba1\u7406\u5c42\u4e0e\u6700\u7ec8\u7528\u6237\u4e4b\u95f4\u3001\u6218\u7565\u76ee\u6807\u4e0e\u6267\u884c\u4e4b\u95f4\u7684\u4e00\u81f4\u6027\u81f3\u5173\u91cd\u8981\u3002\u201d<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6839\u636e\u6211\u4eec\u7684\u5efa\u8bae\u548c\u7ecf\u9a8c\uff0c\u4e00\u65e6\u5ba2\u6237\u7406\u89e3\u4e86\u8fd9\u4e00\u5173\u952e\u70b9\uff0c\u5c31\u53ef\u4ee5\u5f00\u5c55\u7b80\u5355\u4e14\u9ad8\u6027\u4ef7\u6bd4\u7684\u63aa\u65bd\u6765\u5c3d\u53ef\u80fd\u907f\u514d\u4e0a\u8ff0\u95ee\u9898\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u6b64\u6587\u7684\u53d1\u5e03\u4e5f\u662f\u6ee1\u610f\u5ea6\u8c03\u67e5\u62a5\u544a\u4e2d\u6240\u5217\u51fa\u7684\u4e00\u9879\u6539\u8fdb\u884c\u52a8\uff0c\u8ba9\u5ba2\u6237\u4e86\u89e3\u5458\u5de5\u548c\u7ba1\u7406\u5c42\u66f4\u66ff\u5bf9\u667a\u6167\u8fd0\u7ef4\u89e3\u51b3\u65b9\u6848\u5e94\u7528\u7684\u5f71\u54cd\u4ee5\u53ca\u5982\u4f55\u51cf\u8f7b\u5f71\u54cd\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u559c\u79d1\u552e\u540e\u670d\u52a1\u56e2\u961f\u7684\u5206\u6790\u4e0e\u5e94\u5bf9\u5efa\u8bae<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e00\u5957\u8fd0\u7ef4\u7ba1\u7406\u7cfb\u7edf\u7684\u65e5\u5e38\u4f7f\u7528\u79bb\u4e0d\u5f00\u4eba\uff0c\u56e0\u6b64\u76f8\u5173\u4eba\u5458\u53d8\u52a8\u5bf9\u7cfb\u7edf\u7684\u4f7f\u7528\u6709\u7740\u4e0d\u540c\u6df1\u5ea6\u7684\u5f71\u54cd\u3002\u672c\u6587\u7531\u559c\u79d1\u552e\u540e\u670d\u52a1\u90e8\u95e8\u603b\u76d1\u738b\u79cb\u9896\u5973\u58eb\u64b0\u5199\uff0c\u57fa\u4e8e\u8fc7\u5f80\u548c\u5404\u5bb6\u5ba2\u6237\u5408\u4f5c\u7684\u7ecf\u9a8c\uff0c\u603b\u7ed3\u5206\u4eab\u5728\u7cfb\u7edf\u957f\u671f\u8fd0\u7ef4\u8fc7\u7a0b\u4e2d\u5404\u4e2a\u5c42\u7ea7\u4eba\u5458\u5bf9\u7cfb\u7edf\u7684\u5f71\u54cd\u4ee5\u53ca\u559c\u79d1\u5efa\u8bae\u7684\u5e94\u5bf9\u65b9\u6848\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u4e00\u822c\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u5f88\u5c11\u76f4\u63a5\u4f7f\u7528\u7cfb\u7edf\uff0c\u4f46\u662f\u4ed6\u4eec\u4f1a\u6536\u5230\u6765\u81ea\u4e8e\u7cfb\u7edf\u7684\u5404\u79cd\u5206\u6790\u62a5\u8868\uff0c\u5e2e\u52a9\u4ed6\u4eec\u4e86\u89e3\u73b0\u573a\u7684\u8bbe\u5907\u8fd0\u7ef4\u60c5\u51b5\uff0c\u5e76\u57fa\u4e8e\u62a5\u8868\u8ffd\u8e2a\u548c\u5206\u6790\uff0c\u7136\u540e\u7ed9\u51fa\u7ba1\u7406\u5efa\u8bae\u3002\u6240\u4ee5\u5982\u679c\u53d1\u751f\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u66f4\u66ff\uff0c\u65b0\u5165\u804c\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u6ca1\u6709\u53ca\u65f6\u4e86\u89e3\u5230\u516c\u53f8\u6709\u8fd9\u5957\u7cfb\u7edf\u5e76\u83b7\u5f97\u76f8\u5173\u62a5\u8868\uff0c\u53ef\u80fd\u4f1a\u5bfc\u81f4\u7ba1\u7406\u4e0a\u51b3\u7b56\u4f9d\u636e\u7f3a\u5931\u3002\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u5bf9\u7cfb\u7edf\u7684\u5173\u6ce8\u5ea6\uff0c\u5728\u5f88\u5927\u7a0b\u5ea6\u4e0a\u5f71\u54cd\u4e86\u7cfb\u7edf\u4f7f\u7528\u6548\u679c\u3002\u5e76\u4e14\uff0c\u65b0\u7684\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u53ef\u80fd\u4f1a\u6709\u65b0\u7684\u7ba1\u7406\u76ee\u6807\u7684\u4fa7\u91cd\u70b9\uff0c\u9700\u8981\u5728\u7cfb\u7edf\u5c42\u9762\u8fdb\u884c\u6539\u5584\u66f4\u65b0\uff0c\u5982\u679c\u6ca1\u6709\u548c\u7cfb\u7edf\u4f9b\u5e94\u5546\u53ca\u65f6\u6c9f\u901a\uff0c\u5219\u4f1a\u4ea7\u751f\u7cfb\u7edf\u548c\u7ba1\u7406\u9700\u6c42\u4e0d\u5339\u914d\u7684\u8bef\u89e3\u3002\u6240\u4ee5\u5f53\u9ad8\u5c42\u7ba1\u7406\u4eba\u5458\u53d8\u66f4\u65f6\uff0c\u5efa\u8bae\u53ca\u65f6\u83b7\u53d6\u9879\u76ee\u6838\u5fc3\u6587\u6863\u5e76\u548c\u559c\u79d1\u6c9f\u901a\uff0c\u4ee5\u4fdd\u8bc1\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u53ca\u65f6\u5f97\u5230\u54cd\u5e94\u548c\u6539\u5584\u3002<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 545px; height: 221px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 01.png\" alt=\"\" width=\"540\" height=\"221\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u8fd9\u91cc\u6240\u8bf4\u7684\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458\u4e3b\u8981\u662f\u6307\u7ef4\u4fee\u7ecf\u7406\u3001\u7ef4\u4fee\u4e3b\u7ba1\u3001\u5de5\u7a0b\u90e8\u7ecf\u7406\u6216\u8005\u8bbe\u5907\u4e3b\u7ba1\u7b49\u7b49\u3002\u8fd0\u7ef4\u7ba1\u7406\u7cfb\u7edf\u662f\u4ed6\u4eec\u65e5\u5e38\u5de5\u4f5c\u4e2d\u6700\u4e3b\u8981\u7684\u7ba1\u7406\u5de5\u5177\u3002\u4ed6\u4eec\u9700\u8981\u719f\u7ec3\u638c\u63e1\u4f7f\u7528\u7cfb\u7edf\uff0c\u540c\u65f6\u4f7f\u7cfb\u7edf\u66f4\u7b26\u5408\u4ed6\u4eec\u7684\u7ba1\u7406\u9700\u6c42\u3002\u6240\u4ee5\u5bf9\u4e8e\u4e2d\u5c42\u7ba1\u7406\u4eba\u5458\u53d8\u52a8\u7684\u5e94\u5bf9\uff0c\u559c\u79d1\u5efa\u8bae\u5982\u4e0b\uff1a<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">\n<ul>\n<li>\u83b7\u5f971-2\u5929\u7684\u7cfb\u7edf\u57f9\u8bad\uff0c\u4e86\u89e3\u7cfb\u7edf\u80fd\u505a\u4ec0\u4e48\uff0c\u80fd\u83b7\u53d6\u54ea\u4e9b\u62a5\u8868\uff0c\u5373\u6708\u5ea6\u6c47\u62a5\u9700\u8981\u7684\u6570\u636e\uff1b<\/li>\n<li>\u83b7\u53d6\u9879\u76ee\u4ea4\u4ed8\u7684\u6838\u5fc3\u6587\u6863\uff0c\u4e86\u89e3\u7cfb\u7edf\u4e4b\u524d\u8bbe\u8ba1\u7684\u903b\u8f91\u4ee5\u53ca\u5de5\u4f5c\u6d41\u7a0b\uff1b<\/li>\n<li>\u4f7f\u7528\u4e00\u6bb5\u65f6\u95f4\u540e\uff0c\u548c\u559c\u79d1\u6c9f\u901a\u73b0\u884c\u7ba1\u7406\u9700\u6c42\u5e76\u8fdb\u884c\u5fc5\u8981\u7684\u7cfb\u7edf\u8c03\u6574\u3002<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u7cfb\u7edf\u7ba1\u7406\u5458<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u7cfb\u7edf\u7ba1\u7406\u5458\u662f\u7cfb\u7edf\u6700\u4e3b\u8981\u7684\u7528\u6237\uff0c\u4e5f\u662f\u548c\u559c\u79d1\u6c9f\u901a\u7684\u91cd\u8981\u6865\u6881\u3002\u7cfb\u7edf\u7ba1\u7406\u5458\u5bf9\u7cfb\u7edf\u7684\u719f\u7ec3\u7a0b\u5ea6\u4e00\u5b9a\u7a0b\u5ea6\u5f71\u54cd\u7cfb\u7edf\u7684\u4f7f\u7528\u6548\u679c\u548c\u5176\u4ed6\u7528\u6237\u4f7f\u7528\u79ef\u6781\u6027\u3002\u6240\u4ee5\u7cfb\u7edf\u7ba1\u7406\u5458\u53d8\u5316\u540e\uff0c\u6211\u4eec\u5efa\u8bae\u6700\u4e3b\u8981\u662f\u4ece\u559c\u79d1\u83b7\u53d6\u4e00\u4e2a4\u5929\u5de6\u53f3\u7684\u7cfb\u7edf\u7ba1\u7406\u5458\u57f9\u8bad\uff0c\u5168\u9762\u4e86\u89e3\u7cfb\u7edf\u5305\u62ec\u4e3b\u6570\u636e\u5982\u4f55\u589e\u51cf\u66f4\u65b0\uff0c\u5404\u4e2a\u4e1a\u52a1\u5355\u636e\u6a21\u5757\u5982\u4f55\u4f7f\u7528\uff0c\u600e\u4e48\u505a\u7528\u6237\u7ba1\u7406\u4ee5\u53ca\u7528\u6237\u7ec4\u6743\u9650\u7ba1\u7406\uff0c\u5e76\u77e5\u9053\u5982\u4f55\u8c03\u6574\u7cfb\u7edf\u914d\u7f6e\u3002\u5f53\u7136\uff0c\u5728\u9879\u76ee\u4ea4\u4ed8\u9636\u6bb5\u7cfb\u7edf\u4e5f\u6709\u4ea4\u4ed8\u7528\u6237\u624b\u518c\uff0c\u7cfb\u7edf\u6709\u5e2e\u52a9\u6587\u6863\uff0c\u559c\u79d1\u4e5f\u6709\u4e00\u4e9b\u5e38\u89c1\u95ee\u9898\u7684\u5728\u7ebf\u89c6\u9891\u548c\u8fc7\u5f80\u516c\u5f00\u8bfe\u56de\u653e\uff0c\u7cfb\u7edf\u7ba1\u7406\u5458\u53ef\u4ee5\u5229\u7528\u8fd9\u4e9b\u8d44\u6599\u8fdb\u884c\u81ea\u5b66\uff0c\u53ea\u662f\u6548\u7387\u53ef\u80fd\u4f1a\u4f4e\u4e00\u4e9b\u3002\u56e0\u4e3a\u4e00\u822c\u7528\u6237\u5728\u4f7f\u7528\u8fc7\u7a0b\u4e2d\u662f\u4f1a\u5148\u53cd\u9988\u7ed9\u7cfb\u7edf\u7ba1\u7406\u5458\uff0c\u6240\u4ee5\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u77e5\u8bc6\u50a8\u5907\u5173\u7cfb\u5230\u7528\u6237\u95ee\u9898\u80fd\u5426\u5f97\u5230\u53ca\u65f6\u54cd\u5e94\u3002\u957f\u671f\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u7f3a\u5931\u53ef\u80fd\u4f1a\u5bfc\u81f4\u7cfb\u7edf\u4f7f\u7528\u5f31\u5316\uff0c\u4ee5\u53ca\u95ee\u9898\u65e0\u6cd5\u5f97\u5230\u53ca\u65f6\u89e3\u51b3\u7684\u5404\u79cd\u60c5\u51b5\u3002\u7cfb\u7edf\u7ba1\u7406\u5458\u57f9\u8bad\u7684\u7f3a\u5931\u4f1a\u5f71\u54cd\u7cfb\u7edf\u7ba1\u7406\u5458\u7684\u5de5\u4f5c\u6548\u7387\uff0c\u4ee5\u53ca\u7528\u6237\u7684\u7cfb\u7edf\u4f7f\u7528\u4f53\u9a8c\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u5176\u4ed6\u4e3b\u8981\u7528\u6237<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u5728\u7cfb\u7edf\u4f7f\u7528\u8fc7\u7a0b\u4e2d\u8fd8\u4f1a\u6709\u5176\u4ed6\u4e00\u4e9b\u7528\u6237\uff0c\u6bd4\u5982\u751f\u4ea7\u8fd0\u8425\u9700\u8981\u901a\u8fc7\u7cfb\u7edf\u5bf9\u8bbe\u5907\u6545\u969c\u505a\u62a5\u4fee\u3002\u5982\u679c\u4eba\u5458\u53d8\u5316\u540e\u6ca1\u6709\u5f97\u5230\u53ca\u65f6\u7684\u8ddf\u8fdb\uff0c\u4f1a\u5f71\u54cd\u6807\u51c6\u5de5\u4f5c\u6d41\u7a0b\u7684\u6267\u884c\uff0c\u4ee5\u53ca\u6545\u969c\u53cd\u9988\u4e0d\u53ca\u65f6\u4e0d\u89c4\u8303\u7b49\u60c5\u51b5\uff1b\u5de5\u7a0b\u5e08\u79bb\u804c\u540e\uff0c\u65b0\u7684\u5de5\u7a0b\u5e08\u5982\u679c\u5f97\u4e0d\u5230\u53ca\u65f6\u7684\u57f9\u8bad\uff0c\u6216\u8005\u83b7\u53d6\u5230\u7cfb\u7edf\u4f7f\u7528\u6280\u5de7\u7684\u5206\u4eab\uff0c\u4f1a\u5f71\u54cd\u5de5\u5355\u4fe1\u606f\u53cd\u9988\u7684\u8d28\u91cf\uff0c\u4ee5\u53ca\u5b9a\u671f\u4fdd\u517b\u5de5\u5355\u7684\u66f4\u65b0\uff0c\u8fdb\u800c\u5f71\u54cd\u62a5\u8868\u5206\u6790\u7684\u51c6\u786e\u6027\uff1b\u6280\u672f\u5458\u79bb\u804c\u540e\uff0c\u65b0\u7684\u6280\u672f\u5458\u5982\u679c\u5f97\u4e0d\u5230\u53ca\u65f6\u7684\u57f9\u8bad\uff0c\u4f1a\u5bfc\u81f4\u5de5\u5355\u586b\u5199\u6548\u7387\u4f4e\u4e0b\u3001\u4e0d\u89c4\u8303\u4e0d\u5b8c\u6574\u7b49\uff0c\u8fdb\u800c\u5f71\u54cd\u5de5\u7a0b\u5e08\u7684\u5de5\u4f5c\u91cf\u548c\u6570\u636e\u5206\u6790\u7684\u51c6\u786e\u6027\u3002\u8fd9\u7c7b\u7528\u6237\u7684\u57f9\u8bad\u53ef\u4ee5\u7531\u7cfb\u7edf\u7ba1\u7406\u5458\u63d0\u4f9b\u3002<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u603b\u4e4b\uff0c\u4e0d\u7ba1\u54ea\u4e2a\u5c42\u9762\u7684\u4eba\u5458\u79bb\u804c\uff0c\u9996\u5148\u90fd\u5efa\u8bae\u5148\u544a\u77e5\u559c\u79d1\u83b7\u53d6\u5fc5\u8981\u7684\u4fe1\u606f\uff0c\u7136\u540e\u6839\u636e\u89d2\u8272\u4e0d\u540c\u5224\u5b9a\u662f\u5426\u9700\u8981\u91c7\u8d2d\u5b9a\u5236\u5316\u7684\u57f9\u8bad\uff0c\u5982\u679c\u662f\u7ba1\u7406\u4eba\u5458\u7684\u79bb\u804c\uff0c\u5728\u65b0\u7684\u7ba1\u7406\u4eba\u5458\u719f\u6089\u7cfb\u7edf\u4e4b\u540e\u53ef\u80fd\u4f1a\u9700\u8981\u5f00\u5c55\u4e00\u4e2a\u6539\u5584\u9879\u76ee\u4ee5\u6ee1\u8db3\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u3002<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 329px; height: 285px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 02.jpg\" alt=\"\" width=\"324\" height=\"280\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>\u603b\u7ed3\uff1a\u4e94\u79cd\u6709\u6548\u964d\u4f4e\u4eba\u5458\u6d41\u52a8\u98ce\u9669\u7684\u89e3\u51b3\u65b9\u6848<\/strong><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>1. \u7ef4\u62a4\u548c\u4f7f\u7528\u201c\u6838\u5fc3\u6a21\u5f0f\u201d<br \/>\n<\/strong>\u5b9a\u4e49\u76ee\u6807\u3001\u539f\u5219\u548c\u7cfb\u7edf\u7528\u6cd5\u7684\u6838\u5fc3\u6a21\u578b\u6587\u6863\uff0c\u5728\u521d\u59cb\u9879\u76ee\u671f\u95f4\u4f5c\u4e3a\u7ba1\u7406\u5de5\u5177\u88ab\u521b\u5efa\u3002\u786e\u4fdd\u6587\u6863\u66f4\u65b0\u72b6\u6001\u662f\u6301\u7eed\u6027\u6539\u8fdb\u7684\u4e00\u90e8\u5206\uff0c\u56e0\u6b64\u9700\u8981\u6839\u636e\u9700\u6c42\u6765\u53c2\u8003\u201c\u6838\u5fc3\u6a21\u5f0f\u201d\uff0c\u5206\u4eab\u5173\u4e8e\u7cfb\u7edf\u7684\u4fe1\u606f\uff0c\u5e76\u53ca\u65f6\u544a\u77e5\u65b0\u7684\u7ba1\u7406\u8005\u53c2\u4e0e\u7cfb\u7edf\u7ba1\u7406\u3002\u66f4\u666e\u904d\u5730\u6765\u8bf4\uff0c\u548c\u7ef4\u62a4\u8bbe\u5907\u6587\u4ef6\u548c\u56fe\u7eb8\u4e00\u6837\uff0c\u6240\u6709\u7684\u9879\u76ee\u548c\u7cfb\u7edf\u6587\u6863\u4e5f\u5e94\u88ab\u8c28\u614e\u4fdd\u7559\u3002\u9700\u8981\u6ce8\u610f\u7684\u662f\uff0c\u5982\u679c\u6587\u6863\u5df2\u7ecf\u4e22\u5931\u6216\u65e0\u6cd5\u627e\u5230\uff0c\u8bf7\u8054\u7cfb\u559c\u79d1\u552e\u540e\u56e2\u961f\uff1a\u4f5c\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u4e00\u90e8\u5206\uff0c\u6211\u4eec\u4e5f\u5bf9\u9879\u76ee\u4e2d\u751f\u6210\u7684\u6240\u6709\u6587\u6863\u7684\u8fdb\u884c\u7ef4\u62a4\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>2. \u4fdd\u8bc1\u65b0\u5458\u5de5\u80fd\u591f\u5728\u5185\u90e8\u6216\u559c\u79d1\u7684\u5e2e\u52a9\u4e0b\u5f00\u5c55\u57f9\u8bad<\/strong><br \/>\n\u53ef\u80fd\u6709\u4e00\u4e9b\u4eba\u4e8b\u90e8\u5e76\u672a\u610f\u8bc6\u5230\u8fd0\u7ef4\u7cfb\u7edf\u7684\u9700\u6c42\u548c\u5b58\u5728\uff0c\u90e8\u5206\u4eba\u5458\u4e0d\u80fd\u6df1\u5165\u7406\u89e3\u57f9\u8bad\u9884\u7b97\u7684\u610f\u4e49\u65e8\u5728\u5e2e\u52a9\u65b0\u5458\u5de5\u719f\u6089\u7ba1\u7406\u578b\u5de5\u5177\u548c\u4e3a\u8001\u5458\u5de5\u63d0\u4f9b\u65b0\u77e5\u8bc6\u7684\u57f9\u8bad\u3002\u57fa\u4e8e\u8be5\u76ee\u7684\uff0c\u559c\u79d1\u5236\u5b9a\u4e86\u4e0d\u540c\u5c42\u7ea7\u7684\u57f9\u8bad\u9879\u76ee\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>3. \u5f53\u51fa\u73b0\u65b0\u7684\u7ba1\u7406\u9700\u6c42\u6216\u7ec4\u7ec7\u7ed3\u6784\u6539\u53d8\u65f6\u53ca\u65f6\u8054\u7cfb\u559c\u79d1<\/strong><br \/>\n\u6211\u4eec\u7684\u552e\u540e\u7535\u8bdd\u4e0d\u4ec5\u9650\u4e8e\u5904\u7406IT\u95ee\u9898\uff0c\u5bf9\u7b7e\u8ba2\u201c\u52a0\u5f3a\u7248\u552e\u540e\u6280\u672f\u652f\u6301\u201d\u5408\u540c\u7684\u5ba2\u6237\uff0c\u559c\u79d1\u5c06\u79ef\u6781\u4e86\u89e3\u5176\u65b0\u9700\u6c42\u3002\u8fd9\u4e5f\u5305\u542b\u4e8e\u516c\u53f8\u6240\u8d2d\u4e70\u7684\u670d\u52a1\u4e2d\u3002\u9700\u8981\u6ce8\u610f\u7684\u662f\u5f53\u7ba1\u7406\u5c42\u53d1\u751f\u53d8\u52a8\uff0c\u539f\u5148\u552e\u540e\u6280\u672f\u652f\u6301\u7684\u5408\u540c\u8303\u56f4\u53ef\u80fd\u88ab\u9057\u5fd8\uff0c\u4f46\u5177\u4f53\u5185\u5bb9\u6709\u636e\u53ef\u67e5\u3002\u671f\u5f85\u4e0e\u60a8\u7684\u53cb\u597d\u5408\u4f5c\uff01\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>4. \u7279\u522b\u5173\u6ce8\u201c\u7cfb\u7edf\u7ba1\u7406\u5458\u201d\u7684\u4f5c\u7528<\/strong><br \/>\n\u5982\u4e0a\u6240\u8ff0\uff0c\u7cfb\u7edf\u7ba1\u7406\u5458\u5728\u627f\u62c5\u4e0a\u8ff0\u884c\u52a8\u4e2d\u7684\u4f5c\u7528\u975e\u5e38\u91cd\u8981\uff0c\u56e0\u6b64\u5bf9\u5176\u8fdb\u884c\u76f8\u5173\u7684\u57f9\u8bad\u662f\u5fc5\u987b\u7684\u3002\u5bf9\u8be5\u5c97\u4f4d\u7684\u5de5\u4f5c\u63cf\u8ff0\u3001\u57f9\u8bad\u8ba1\u5212\uff0c\u9700\u8981\u5305\u542b\u548c\u667a\u6167\u8fd0\u7ef4\u65b9\u6848\u76f8\u5173\u7684\u4fe1\u606f\uff0c\u7531\u6b64\u7ba1\u7406\u5c42\u5305\u62ec\u4eba\u4e8b\u90e8\u95e8\u90fd\u80fd\u5bf9\u6539\u5c97\u4f4d\u8fdb\u884c\u5408\u7406\u7684\u7ba1\u7406\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\"><strong>5. \u4e00\u77f3\u4e8c\u9e1f\uff1a\u5b9e\u73b0\u9ad8\u5ea6\u53ef\u89c6\u5316\u7684\u667a\u6167\u8fd0\u7ef4\u65b9\u6848<\/strong><br \/>\n\u5728\u6b64\uff0c\u6211\u4eec\u63a8\u8350\u4f7f\u7528\u5927\u5c4f\u5c55\u793a\u62a5\u8868\u3001\u4e8c\u7ef4\u7801\u6807\u7b7e\u548c\u79fb\u52a8\u7aef\u5e94\u7528\u3002\u4ece\u800c\u4f7f\u5f97\u65b0\u7ba1\u7406\u8005\u4e0a\u4efb\u65f6\uff0c\u7cfb\u7edf\u7684\u4ef7\u503c\u4e0d\u6613\u88ab\u5ffd\u89c6\uff0c\u8fd9\u5373\u4f7f\u5bf9\u4e8e\u72b9\u8c6b\u7684\u56e2\u961f\u6210\u5458\u4e5f\u540c\u6837\u9002\u7528\u3002\u7cfb\u7edf\u5bf9\u6240\u6709\u4eba\u90fd\u4e00\u76ee\u4e86\u7136\uff0c\u4efb\u4f55\u65b0\u7684\u7ba1\u7406\u5458\u7528\u6237\u90fd\u80fd\u770b\u5230\u7cfb\u7edf\u7684\u4f7f\u7528\uff0c\u5e76\u76f4\u63a5\u4e0e\u79fb\u52a8\u7aef\u7528\u6237\u4ea4\u6d41\u548c\u8be2\u95ee\u5de5\u4f5c\u60c5\u51b5\u3002\u6b63\u5982<a href=\"https:\/\/newsletter.bluebeecloud.com\/cn\/reliability\/the-smarter-the-better-lesson-from-the-customer-satisfaction-survey\/\" target=\"_blank\">\u6b64\u524d\u53d1\u5e03\u7684\u6587\u7ae0<\/a>\u6240\u8ff0\uff0c\u8fd9\u4e5f\u662f\u201c\u667a\u6167\u8fd0\u7ef4\u201d\u9879\u76ee\u66f4\u4e3a\u6210\u529f\u7684\u539f\u56e0\u4e4b\u4e00\u3002\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"wp-caption aligncenter\" style=\"width: 545px; height: 111px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/newsletter.bluebeecloud.com\/en\/wp-content\/uploads\/2023\/05\/staff turnover 03.jpg\" alt=\"\" width=\"540\" height=\"111\" \/><\/div>\n<p>&nbsp;<\/p>\n<div style=\"text-align: justify;\">&emsp;&emsp;\u5982\u6709\u9700\u6c42\uff0c\u656c\u8bf7\u8054\u7cfb\u6211\u4eec\u7684\u552e\u540e\u670d\u52a1\u56e2\u961f\uff0c\u8ba8\u8bba\u5177\u4f53\u7684\u65b9\u6848\u5185\u5bb9\u4e0e\u5b9e\u65bd\uff01<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":12703,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[468],"_links":{"self":[{"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/posts\/12696"}],"collection":[{"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/comments?post=12696"}],"version-history":[{"count":9,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/posts\/12696\/revisions"}],"predecessor-version":[{"id":12753,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/posts\/12696\/revisions\/12753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/media\/12703"}],"wp:attachment":[{"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/media?parent=12696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/categories?post=12696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsletter.bluebeecloud.com\/cn\/wp-json\/wp\/v2\/tags?post=12696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}